Online Customer Service

TAISHIN GROUP; Selangor; Remote; MYR 20,000 - 100,000; Full time

Job summary

An innovative company is seeking dynamic individuals to join their sales team. This role offers fresh graduates a chance to thrive in a customer-oriented environment, where you'll explain products to clients and assist with orders. With a focus on communication, adaptability, and negotiation skills, you'll work from home while enjoying a fun and young working atmosphere. The position promises competitive basic salary and commission, alongside EPF, SOSCO, and EIS benefits. If you're ready to embrace a fast-paced role and make meaningful connections, this opportunity is perfect for you.

Benefits

EPF benefits

SOSCO benefits

EIS benefits

Monthly company dinners

Young and fun working environment

Qualifications

• Fresh graduates are encouraged to apply.
• Fluent communication in English & Mandarin is required.

Responsibilities

• Explain company products to clients and assist in placing orders.
• Maintain excellent communication and interpersonal skills.

Skills

Customer-oriented

Interpersonal skills

Communication skills

Fluency in Mandarin

Adaptability

Negotiation skills

Education

Fresh graduates

Job description

*****3 Websites to go through before interview****

https://www.taishingroup.com/

Requirements

• Fresh graduates are encouraged to apply.
• Working experience in sales, call center, retail, or insurance is encouraged to apply.
• Customer-oriented with good interpersonal and communication skills (oral and written).
• Highly adaptable to a fast-paced and dynamic environment.
• Able to work during weekends and holidays (will be able to work from home during weekends and holidays).
• Fluent communication in English & Mandarin (verbal & written). We are seeking candidates proficient in Mandarin to effectively communicate with Mandarin-speaking clients.

Responsibilities

• Explain company products to clients.
• Assist customers in placing orders.
• Learn about products and services and describe them clearly to customers.
• Maintain excellent communication and interpersonal skills.
• Able to make friends with customers.
• Remain cool-tempered and handle rejection professionally.
• Possess outstanding negotiation skills to resolve issues and address complaints.
• Work 100% from home (training at Kota Damansara Office for 1 month required).
• Offer a competitive basic salary with high commission.
• Provide EPF, SOSCO, EIS benefits.
• Enjoy a young and fun working environment.
• Monthly company dinners.

Application Questions

Sign in and update your profile to get insights. Your application will include the following questions:

• What is your expected monthly basic salary?
• Which of the following qualifications do you have?
• How many years of experience do you have in a customer service role?
• Which languages are you fluent in?
• Do you have experience in sales?
• Have you worked in a call center before?
• How would you rate your Mandarin language skills?

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