Sales Consultant PF/PFi - Bandar Baru Uda/Tmn Johor Jaya/Permas Jaya

RHB Bank; Johor Bahru; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading bank in Malaysia is seeking a Sales Consultant to promote Personal Financing products. The role involves achieving sales targets, delivering exceptional customer service, and ensuring compliance with banking standards. Ideal candidates will possess strong sales and interpersonal skills, along with a Bachelor's degree and relevant experience.

Qualifications

• At least 1 year of experience in sales and customer service.
• Strong selling and negotiation skills.

Responsibilities

• Solicit and promote sales of PF/PFi products.
• Ensure high standards of customer experience.
• Ensure compliance with the policies and procedures set by the Bank.

Skills

Sales

Customer Service

Negotiation

Interpersonal Skills

Education

Bachelor Degree

Job description

Sales Consultant PF/PFi - Bandar Baru Uda/Tmn Johor Jaya/Permas Jaya

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• Solicit and promote sales of Personal Financing & Personal Financing Islamic products to achieve business KPIs.
• Deliver superior customer experience.

Key Responsibilities:

1. Sales
   • Solicit and promote sales of PF/PFi products.
   • Achieve individual sales targets and contribute towards the achievement of Group targets.
   • Prepare and proactively execute sales plans for prospective customers, using internal marketing as well as self-generated leads.
   • Set appointments, carry out sales call visits where necessary, prospecting and early engagement with new-to-bank customers.
   • Cross-sell other retail banking products such as ASB, Credit cards, etc.
2. Customer Service
   • Ensure high standards of customer experience in line with the quality and standards set by the Bank.
3. Compliance
   • Ensure compliance with the policies and procedures set by the Bank.
   • Protect the image and brand of the Bank.
4. Operations
   • Ensure that the physical sales centre or sales hub is well maintained in line with the quality and standards set by the Bank.

Requirements:

• Bachelor Degree in any related field(s).
• At least 1 year of experience in sales and customer service related fields.
• Have the relevant licenses for the portfolio.
• Highly motivated, with a winning attitude, success-driven, self-initiated, and able to work with minimal supervision.
• Comfortable engaging with people, with a preference for doing sales and taking personal responsibility for delivering results.
• Strong selling and negotiation skills.
• Strong interpersonal skills and service orientation.
• Demonstrate initiative, perseverance, and passion in delivering results within a fast-paced and highly demanding environment.
• Ability to relate and connect to the local community.
• Basic understanding of finance and banking products.
• Basic computer skills.

Additional Information:

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Your application will include the following questions:

• Qualifications you possess.
• Statement of your right to work in Malaysia.
• Your expected monthly basic salary.
• Years of experience as a sales consultant.
• Experience in a sales role.
• Customer service experience.

About the Employer: Banking & Financial Services, More than 10,000 employees. The RHB Banking Group is the fourth largest fully integrated financial services group in Malaysia, with core businesses in retail banking, business banking, wholesale banking, and more. It has a regional presence in ten countries and aims to deliver superior customer experience and shareholder value, recognized as a leading multinational financial services group.