Manager, Supply & Demand

Lyreco Singapore Malaysia; Johor; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading company in Malaysia is seeking a Supply & Demand Manager to oversee product availability and optimize inventory levels. The role involves forecasting, coordinating with various teams, and ensuring customer satisfaction. Candidates should have strong analytical skills and at least 5 years of relevant experience.

Qualifications

• Minimum of 5 years’ experience in Product Supply, Control, and Operations.
• High proficiency in Microsoft Excel and strong stock management skills.

Responsibilities

• Overseeing and optimizing supply and demand balance.
• Developing effective forecast models based on industry trends.
• Coordinating with sales, marketing, and logistics.

Skills

Analytical Skills

Negotiation

Communication

Stock Management

Supplier Management

Education

Bachelor's degree in Business Administration

Bachelor's degree in Logistics

Bachelor's degree in Supply Chain Management

Tools

Microsoft Excel

SAP

Job description

The Supply & Demand Manager is responsible for overseeing and optimizing the balance between supply and demand to ensure product availability, reduce excess inventory, and meet customer expectations. This role involves close coordination with sales, marketing, and logistics to develop accurate forecasts, manage inventory, and align supply planning with business goals.

1. Developing effective forecast models based on industry trends and demand patterns
2. Proposing and implementing solutions to improve demand forecast accuracy
3. Successfully communicating forecast and inventory estimations to management
4. Monitoring and reporting on important changes in sales forecasts, budgets, and business strategies
5. Supporting management with risk assessments and mitigation activities
6. Conducting monthly forecast maintenance
7. Addressing demand-related issues in a timely and effective manner
8. Assisting in developing annual budgets and streamlining costs
9. Scheduling regular forecast review meetings with management & suppliers with MKT
10. Maintaining demand planning processes to improve forecast accuracy
11. Updating forecasts for new products, seasonal products, discounts, and promotions
12. Working with team members to plan, coordinate, and execute demand planning activities
13. Coordinating with inventory team to monitor and maintain optimal inventory levels
14. Providing leadership and guidance to the customer service team to ensure high customer satisfaction. Monitoring service metrics, handling escalated inquiries, and implementing continuous improvement initiatives.
15. Collaborating with commercial teams, distributors, and global supply chain functions to understand market dynamics, demand variations, and customer requirements. Fostering strong relationships for accurate demand signals and effective supply planning.
16. Ensuring proper workflow of supplier payment and finance processes in accordance.

Qualifications

1. Bachelor's degree or higher in Business Administration, Logistics, or Supply Chain Management
2. High proficiency in Microsoft Excel (Pivot, matrix, formulas), strong stock management skills, SAP user, supplier management skills, analytical skills, and knowledge of transport regulations
3. Proficient in written and spoken English
4. Excellent negotiation and communication skills
5. Minimum of 5 years’ experience in Product Supply, Control, and Operations
6. Candidates able to work in the Senai area will be considered