Senior Manager, Documentation & Disbursement | Kuching, MY

Affin Bank; Balingian, Kuching; On-site; MYR 120,000 - 180,000; Full time

Job summary

Affin Bank is seeking a Senior Manager for Documentation & Disbursement to lead operations in the Kuching Region. The role involves overseeing post-acceptance activities, ensuring compliance, and managing stakeholder expectations. Candidates should possess a degree in relevant fields and extensive managerial experience in banking operations.

Qualifications

• Minimum 10 years of relevant experience, with at least 5 years in a managerial role.
• Experience managing banking operations volume.
• In-depth knowledge of documentation processes for retail and corporate segments.

Responsibilities

• Oversee daily post acceptance activities for Consumer and Business Financing Products.
• Engage in process re-engineering to enhance efficiency.
• Ensure compliance with regulatory requirements.

Skills

Organizational skills

Multitasking

People management

Interpersonal skills

Knowledge of documentation processes

Regulatory understanding

Education

Diploma/Degree in Banking or Business Administration

Legal Studies or related fields

Job description

Senior Manager, Documentation & Disbursement

Join Affin and create the future with us! Make a difference in the financial services landscape through innovation and dedication.

We are committed to transforming banking by making it better and easier. At AFFIN, open-minded individuals come together to share a passion for excellence. You too can make a difference.

Job Summary

Lead, manage, and oversee the FCAD centre in Kuching Region, focusing on daily BAU operations related to post acceptance activities for the Consumer Financing-Mortgage portfolio and Business Financing. Ensure performance excellence, full compliance with group policies, and adherence to regulatory and statutory guidelines.

Key Responsibilities

1. Operational Management: Oversee daily post acceptance activities for:

• Consumer Financing Products:
• Issuance of instructions, LON/LOV
• Security document vetting
• Power of Attorney execution
• Release of advice
• Security documentation and charge perfection
• Redemption and discharge processes
• Other post disbursement matters
• Business Financing Products:
• Issuance of instructions
• Power of Attorney confirmation and execution
• Verification of original documents
• Disbursement of STP Cases
• Liaison with BUs regarding FCAD matters

Process Improvement: Engage in process re-engineering to enhance efficiency and productivity.

Stakeholder Engagement: Manage expectations through briefings, training, and discussions with relevant teams.

Performance Monitoring: Assess and review solicitor performance and update SOPs accordingly.

Reporting: Maintain and furnish operational reports regularly.

Compliance & Risk Management: Ensure processes adhere to compliance frameworks and manage risks effectively.

People Management: Lead staff productivity, capacity planning, and staff development.

Additional Duties: Perform other responsibilities as assigned.

Requirements & Skills

• Diploma/Degree in Banking, Business Administration, Legal Studies, or related fields
• Minimum 10 years of relevant experience, with at least 5 years in a managerial role
• Experience managing banking operations volume
• Excellent organizational and multitasking skills
• Strong people management and interpersonal skills
• In-depth knowledge of documentation processes for retail and corporate segments
• Familiarity with legal, credit, and operational documentation/conveyancing
• Understanding of regulatory requirements (BNM, AMLA, PDPA, etc.)

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