Security Awareness and Training Content Developer

SWIFT; Kuala Lumpur; On-site; MYR 60,000 - 80,000; Full time

Job summary

A leading provider of secure financial messaging services seeks a skilled content developer for security awareness training. The role involves creating engaging training materials, collaborating with experts, and assessing program effectiveness. Ideal candidates will have a strong background in information security and instructional design, with excellent communication and project management skills.

Benefits

Competitive package

Career control

Performance support

Inclusive environment

Qualifications

• 6 to 10 years of experience in content development or instructional design.
• Strong understanding of information security principles.

Responsibilities

• Develop high-quality content for security awareness training programs.
• Collaborate with subject matter experts for content accuracy.
• Assess training program efficiency through feedback and metrics.

Skills

Communication

Project Management

Creativity

Adaptability

Education

Bachelor’s degree in Information Security

Certification in Information Security

Tools

JIRA

Confluence

e-learning development tools

Job description

ABOUT US

We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.

We’re unique too. We were established to find a better way for the global financial community to move value – a reliable, safe and secure approach that the community can trust, completely. We’re always striving to be better and are constantly evolving in an ever-changing landscape, without undermining that trust. Five decades on, our vibrant community reflects the complexity and diversity of the financial ecosystem. We innovate diligently, test exhaustively, then implement fast. In a connected and exciting era, our mission has never been more relevant. Swift now has a presence in 200+ countries and legal territories to serve a community of more than 12,000 banks and financial institutions.

What to expect

In this role, you will:

• Develop and produce high-quality, engaging, and informational content for security awareness and training programs.
• Build a variety of training materials including e-learning modules, videos, infographics, articles, newsletters, and presentations.
• Collaborate with subject matter experts to ensure accuracy and relevance of content.
• Contribute to the evolution of the Security Awareness roadmap.
• Assess the efficiency of training programs through feedback, surveys, and performance metrics, and make improvements as needed.
• Coordinate with internal teams to ensure alignment of security awareness initiatives with overall company objectives.
• Support the development of policies, procedures, and guidelines.

Preferred qualifications:

• Bachelor’s degree or equivalent experience in Information Security, Education, Communications, or a related field.
• 6 to 10 years of proven experience in content development, instructional design, or a similar role, preferably in IT/cyber security and/or risk management.
• Strong understanding of information security principles.
• Excellent written and verbal communication skills.
• Proficiency in using e-learning development tools and software (e.g., storyline360…).
• Creative approach with the ability to present complex information in an engaging and understandable manner.
• Strong organizational and project management skills.
• Ability to work independently and collaboratively.
• Experience in a corporate training or security awareness role.
• Knowledge of adult learning theories and instructional design methodologies.
• Certification in Information Security (e.g., CISSP, CISM) or Instructional Design (e.g., CPLP) is a plus.
• Experience in highly regulated environments, especially in the financial services industry is highly preferred.
• Experience in developing different content to support successful security training and communications projects.

What will make you successful?

• Staying up to date with the latest trends and developments in information security and incorporate them into training materials.
• Customer oriented and quality-oriented attitude.
• Open-minded, curious, creative problem solver and solutions oriented.
• Adaptability and responsive to change.
• Pro-active, open, and trusted teammate.
• Proficient in English (spoken and written).
• Knowledge in collaborative tools (e.g. JIRA, Confluence).

What we offer

We put you in control of career

We give you a competitive package

We help you perform at your best

We help you make a difference

We give you the freedom to be yourself

We give you the freedom to be yourself. We are creating an environment of unique individuals – like you – with different perspectives on the financial industry and the world. A diverse and inclusive environment in which everyone’s voice counts and where you can reach your full potential.

If you believe you require a reasonable accommodation to participate in the job application or interview process, please contact us to request accommodation.

Don’t meet every single requirement? At Swift, we are dedicated to building a workplace where people can bring their full selves and ideas to the team, so if you are excited about this role, we encourage you to apply even if you do not meet every single qualification.