Mall Manager

Hektar Property Services; Segamat; On-site; MYR 60,000 - 90,000; Full time

Job summary

A leading company in property services is seeking a Center Manager for Segamat Central Mall. The role involves overseeing mall operations, managing tenant relations, and ensuring financial success. The ideal candidate will have substantial experience in retail management and strong leadership skills. This position requires a proactive approach to operational efficiency and tenant satisfaction, making it essential for the candidate to possess excellent communication and negotiation abilities.

Qualifications

• 5-7 years of experience in mall or retail center management.

Responsibilities

• Oversee daily mall operations and ensure compliance with standards.
• Develop tenant relations and manage leasing strategies.
• Monitor budgets and ensure profitability.

Skills

Leadership

Communication

Negotiation

Financial Management

Market Analysis

Education

Bachelor's Degree in Business Administration

Bachelor's Degree in Retail Management

Job description

The role of a Center Manager at Segamat Central Mall encompasses a broad range of responsibilities aimed at ensuring the efficient operation and financial success of the mall.

Key Responsibilities

• Operational Management: Oversee daily mall operations to ensure smooth functioning and adherence to company standards.
• Facility Management & Safety Oversight: Oversee the maintenance and functionality of all mall infrastructure, including mechanical, electrical, HVAC, plumbing, and fire protection systems.
• Tenant Relations: Develop and maintain strong relationships with tenants, addressing their needs and concerns promptly.
• Leasing and Tenant Mix Strategy: Collaborate with leasing teams to curate a tenant mix that aligns with market trends and consumer preferences.
• Financial Oversight: Monitor operational budgets, forecast expenses, and implement cost control measures. Ensure the mall meets its revenue targets and maintains profitability.
• Staff Management: Lead and motivate a team of staff, ensuring they are well-trained and perform their duties effectively.
• Compliance and Risk Management: Ensure all mall activities comply with legal and regulatory requirements, and develop strategies to mitigate risks.
• Reporting: Prepare regular reports on mall performance, including financial status, tenant occupancy, and customer feedback.

Qualifications

• Education: A bachelor's degree in Business Administration, Retail Management, or a related field is typically preferred.
• Experience: At least 5-7 years of experience in mall or retail center management, with a proven track record of success.

Skills

• Strong leadership and interpersonal skills.
• Excellent communication and negotiation abilities.
• Proficiency in financial management and budgeting.
• Ability to analyze market trends and adjust strategies accordingly.