Key Account Manager - Pest

• Manage the key Accounts (KA) portfolio ensuring delivery of objectives in terms of growth and exceeding the budget target.
• Develop customer specific strategies and strong relationships with customers to get deep, high and wide into their organization.
• Manage portfolio of existing clients, leading customer negotiations and reviews, including contractual terms and conditions, KPI’s, pricing and product mix management, and contract renewals.
• Work very closely with field teams to ensure commitment delivery at every KA as per agreed contractual KPI's.
• Follow Corporate protocol and processes for prospecting, structuring deals and gaining approval to allow for final proposal.
• Act as Ecolab brand ambassador, focused on cleaning and safety, water, sustainability, efficiency and innovation.
• Achieve targeted sales growth at a rate and profit margin consistent with Ecolab targets for key and corporate portfolio
• Maintain and use up-to-date knowledge of Ecolab’s product and service lines, company sales philosophy and policy, company processes and industry conditions to initiate and close sales contracts.
• Partner with our service team, Corporate Account Team, and inter-company partners to implement best practices to solve customer’s pest problems.

Minimum Qualifications:

• Bachelor’s Degree in any field.
• Minimum 5 years of experience in a business-to-business field sales environment.
• Fluent in English and Malay.
• Strong customer service skills and integrity with extraordinary ability to develop relationships with senior customer decision makers within chain accounts.
• Excellent interpersonal and communication skills.
• Sound commercial business understanding, incl. financial acumen, analytical ability.
• Strong problem solving skills with the ability to understand what the customer needs.
• Good organization and planning skills with a high attention to detail.
• Ability to use technology and analysis tools (Customer relationship management software, Excel, PowerPoint).

Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.