Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

Outbound Customer Service (Nearby LRT - Based in Petaling Jaya)

About the job:

What will you do as Outbound Customer Service?

• Call to consult and convince customers to use the right product and close the order according to the data the customer has demanded (Leads provided by company).
• Manage/store customer information on the company system.
• Take care and support close customers, provide preferential programs for customers to increase sales.
• Completing the assigned KPIs as prescribed.

Skills Required:

• Selling skills and ability to grasp customer psychology.
• Able to work in a team/independently.
• Skilled in building rapport with customers, overcoming objections.
• Passion to generate more income/commission.

Education & Experience:

• Minimum SPM holder and above.
• At least 1 year and above of experience in Telesales/Telemarketing.
• Any kind of sales experience - for Mandarin speaker only.
• Must be able to work on rotational shift basis & weekend.
• Age: 30 - 50 years old (Healthy & fit to work).
• Prefer candidates from product consulting, telco, insurance, real estate, beauty industry, online business or similar background.

Salary Package:

Working Hours: 9.00am - 6.00pm / 12.00pm - 9.00pm (Monday - Sunday), 6 days off in a month.

Employment Type: 1 year renewable contract.

Benefits: All statutory benefits Provided including Birthday Leave!

Refer a friend and earn RM 300 if they are shortlisted!

Interested candidates may send your resume to:
Mesha | 016-394 2898 | mesha@talentrecruit.com.my