Homestay Reception

Guestonic Property Management Sdn Bhd; Kuala Lumpur; On-site; MYR 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Homestay Receptionist cum Customer Service professional. This role involves ensuring a positive experience for guests, managing reservations, and assisting with customer inquiries. The ideal candidate will possess strong communication and problem-solving skills, along with a commitment to delivering exceptional service. If you are a graduate seeking a full-time opportunity and ready to make a difference in guest experiences, this position is perfect for you. Join a dynamic team and contribute to creating memorable stays for visitors.

Benefits

EPF

SOCSO

Medical Leave

Qualifications

• Must be a graduate and seeking full-time employment only.
• Own laptop to be prepared at the counter.

Responsibilities

• Ensure a positive experience for guests.
• Greet and assist customers, answer questions, and resolve issues.
• Manage reservations and assist the operation team.

Skills

Customer Service

Communication Skills

Problem Solving

Education

Bachelor's Degree

Job description

Homestay Receptionist cum Customer Service

Working Hours:

• 8am-5pm (1 hour meal break)
• 11am-8pm (1 hour meal break)
• 3pm-12am (1 hour meal break)

Benefits:

• EPF
• SOCSO
• Medical Leave

Requirements:

• Own laptop to be prepared at the counter.
• Must be a graduate and seeking full-time employment only.

Job Description:

1. Ensure a positive experience for guests.
2. Greet and assist customers, answer questions, handle requests, and resolve issues to ensure guests feel welcomed and valued.
3. Manage reservations.
4. Assist the operation team in resolving guest matters.
5. Promote our rooms and propose competitive rates.

Application Process:

Sign in and update your profile to get insights. Your application will include questions about your expected salary, qualifications, experience as a receptionist, and customer service experience.