RETAIL OPERATION JUNIOR EXECUTIVE/ASSISTANT (HQ)

RT Pastry House Sdn Bhd; Seri Kembangan; On-site; MYR 25,000 - 45,000; Full time

Job summary

Join a dynamic team at a forward-thinking company in the F&B industry, where you will play a vital role in supporting retail operations. This position offers a unique opportunity to contribute to daily administration tasks, manage the internal POS system, and ensure high standards of customer service. The ideal candidate will be detail-oriented, self-motivated, and possess excellent communication skills in both English and Chinese. With a flexible working schedule and a supportive environment, this role is perfect for those looking to grow their career in a vibrant industry.

Qualifications

• Minimum 1 year of experience in operations support or administrative roles.
• Good written and communication skills in English and Chinese.

Responsibilities

• Manage and maintain the internal POS system for accurate sales data.
• Assist retail operations with documentation and sales reporting.

Skills

Communication Skills

Multitasking

Customer Service

Problem Solving

Education

Diploma in Business Administration

Bachelor’s degree in Marketing

Tools

Microsoft Office

Retail Management Software

Job description

Responsibilities & Job Scopes

• Manage and maintain our internal POS system, providing daily support to ensure accurate sales data management.
• Execute daily administration tasks, including but not limited to scheduling, reporting, and coordination of resources.
• Assist the retail operations team with administrative tasks such as documentation preparation, material organization, quotation preparation and sales reporting including sales performance report, provide sales ideas & opinions.
• Maintain a high standard of customer service, resolving any issues or complaints in a timely and professional manner.
• Work closely with retail operations team and backend sales support ensure compliance with all the operations SOPs.
• Assist in compiling the forecast report among retail outlets and production factory, ensure all the steps is following the accurate flow.
• Active role in supporting inquiries and requests from retail outlets
  
  
  

Job Requirements

• Diploma or Bachelor’s degree in Business Administration, Marketing, or related field.
• Minimum 1 year of experience in operations support or administrative roles, preferably within the F&B industry.
• Fresh graduate is encouraged to apply for this position too.
• Good written and communication in English and Chinese.
• Excellent communication skills for interacting with Retail Operations managers, operations, and production team.
• Well-organized and detail-oriented with good multitasking skills.
• A good team player with good interpersonal, communication, organizational and time-management skills.
• Must be self-motivated, proactive and able to work independently.
• Proficiency in Microsoft Office and retail management software.
• Flexible working schedule & venue, with the ability to work on special festive or promotion period needed.
  
  
  

Interested candidates please submit your application through Jobstore