Global Logistics Operations Manager

Emerson; Penang; On-site; MYR 70,000 - 90,000; Full time

Job summary

A leading company in Penang is seeking a Logistics Manager to develop and implement logistics strategies that align with global business objectives. The ideal candidate will have extensive experience in logistics, vendor management, and a strong analytical mindset. Join us to enhance service quality and operational efficiency in a collaborative environment.

Benefits

Mentorship opportunities

Comprehensive benefits

Professional development

Work-life balance

Qualifications

• 7+ years of experience in logistics or supply chain, especially in global operations.
• Proven success in developing and executing logistics strategies.

Responsibilities

• Develop and implement long-term logistics strategies.
• Lead initiatives to enhance logistics service performance.
• Handle complex customer or partner issues with urgency.

Skills

Problem-solving

Analytical abilities

Communication

Interpersonal skills

Education

Bachelor's degree in Supply Chain

MBA or similar advanced degree

Job description

Job Description

In this Role, Your Responsibilities Will Be:

1. Logistics Strategy Development:
   • Develop and implement long-term logistics strategies that align with the company’s global business objectives.
2. Operational Support & Escalation Management:
   • Support regional teams and ensure continuity of service through robust process design and continuous improvement.
   • Own and resolve critical logistics escalations promptly, working cross-functionally with internal teams and external partners to minimize disruptions.
3. Performance Improvement:
   • Lead initiatives to enhance logistics service performance, focusing on cost, quality, and on-time delivery (OTD).
   • Identify and eliminate bottlenecks to optimize logistics processes.
4. Vendor and Customer Relationship Management:
   • Handle complex customer or partner issues with urgency, providing effective resolutions and maintaining strong relationships.
   • Establish and maintain relationships with external vendors, ensuring collaboration and performance.
   • Manage quarterly business reviews (QBRs) with key logistics vendors to align with business goals, costs, and service expectations.
   • Build collaborative relationships with internal teams such as Customer Operations, Supply Chain, Trade Compliance, and Procurement.
5. Continuous Improvement:
   • Lead initiatives to improve operational efficiency, reduce costs, and enhance service quality within logistics.
6. Cross-functional Leadership:
   • Collaborate with leadership teams to ensure seamless coordination across departments involved in logistics.
7. Reporting and Analysis:
   • Provide regular reports on logistics performance, cost savings, and improvements.
   • Use data analytics to identify trends, issues, and opportunities for optimization.

Who You Are: You define success as a team effort. You approach challenges with optimism and confidence.

Requirements:

• Bachelor's degree in Supply Chain, Economics, Logistics, Business Administration, or related field. An MBA or similar advanced degree is a plus.
• 7+ years of experience in logistics or supply chain, especially in global operations.
• Proven success in developing and executing logistics strategies that improve costs, quality, and delivery.
• Strong vendor management and contract negotiation skills.
• Excellent problem-solving and analytical abilities.
• Exceptional communication and interpersonal skills.
• Fluent in English.

Preferred Qualifications:

• Ability to lead cross-functional teams to meet performance targets.
• Expertise in Lean, Six Sigma, or Kaizen methodologies.

Our Culture & Commitment:

At Emerson, we value every employee, fostering an environment of innovation, collaboration, and diversity. We support your growth through mentorship, training, and leadership opportunities. Our inclusive culture and commitment to diversity, equity, and inclusion are central to our success. We also promote work-life balance, comprehensive benefits, and professional development, aiming to create a rewarding workplace. Join us and make a lasting impact!