The Head of Network Investigation Department is a pivotal role responsible for formulating, developing, and executing strategies, technologies, and techniques in network investigation. This role supports criminal investigations and prosecutions conducted by internal and external partners. Additionally, the incumbent establishes strategic partnerships with Law Enforcement Agencies at the national, regional, and international levels to enhance investigative and information gathering capabilities, contributing to the broader objectives of Malaysia's network security landscape.
Key Responsibilities
- Strategic Policy and Regulatory Framework Development: Support the development of comprehensive policy and regulatory frameworks on information and network security, aligning with national policy objectives of the CMA98, Malaysia Cyber Security Strategy, and other national policies and directives.
- Network Investigations Expert Services: Provide expert services and assistance in network investigations to internal and external stakeholders including Law Enforcement agencies on security incidents and criminal investigations.
- Industry Compliance: Promote and strengthen compliance among industry players to ensure effective implementation of directives, policies, regulatory frameworks, and SOPs; fulfilling the stipulated network investigation requirements.
- Cybercrime Collaborations: Collaborate with law enforcement agencies, service providers, vendors, and other relevant parties on network investigations to address and mitigate cyber-dependent crimes, cyber-enabled crimes, and the misuse of telecommunications services for fraudulent activities.
- International Collaborations: Collaborate at domestic and international forums to promote networking, information exchange, and capacity development in network investigations.
- Procedures Development: Develop and operationalize network investigation procedures, codes, guidelines, and/or best practices to ensure effective delivery of investigations and operations.
- Security Awareness and Training Program: Develop a comprehensive awareness and training program to enhance internal and external stakeholders’ capacity in network investigations.
- Research Partnerships: Establish research partnerships with external parties to enhance capabilities, processes, tools, and systems for effective network investigation and information sharing.
- Research and Development: Drive R&D activities exploring new technologies and techniques to enhance investigation capabilities.
- Project Management: Plan, coordinate, and manage projects to ensure successful delivery and achievement of objectives.
- Capacity Development and Talent Management: Identify gaps in capacity and expertise, and implement training and workshops for skill enhancement.
- Financial Management: Plan, monitor, and control the department’s budget and costs for effective utilization of funds.
- Performance Management: Ensure compliance with departmental procedures to maintain accountability and performance standards.
- Coaching, Guidance, and Mentoring: Provide leadership and mentorship to motivate staff and support their professional growth.
Job Requirements
- Bachelor’s Degree in Computer Science, Cybersecurity, Network Security, or a relevant discipline from a reputable university/college.
- 10-15 years of experience in regulatory and/or cybersecurity domains, including 3-5 years in a managerial role.
- Ability to work independently with minimal supervision, with strong communication skills in English and BM.
- Proactive in developing programs to improve departmental efficiency.
- Problem-solving skills and innovative thinking.
- Ability to multi-task, work independently, and perform under pressure.
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