Administrator, Client & Static Data Management (Contract)

RBC; Putrajaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A leading company in asset services is seeking a dedicated individual for their Client Data Management team. This full-time role involves processing client data and ensuring compliance with banking standards. The ideal candidate will possess strong problem-solving skills and attention to detail, contributing to a supportive and collaborative work culture. Opportunities for growth and development are available, along with performance bonuses and world-class training.

Benefits

Performance Bonuses

Flexible Benefits

World-Class Training

Qualifications

• 1-2 years of experience in Private Banking or Wealth Management preferred; fresh graduates are welcome.
• Strong problem-solving and critical thinking skills.
• Good communication skills (written and verbal).

Responsibilities

• Process client and static data updates accurately and timely according to SLAs.
• Handle asset creation, maintenance, pricing updates, reporting, and query resolution.
• Ensure compliance with bank rules, procedures, and local requirements.

Skills

Account Management

Asset Maintenance

Communication

Critical Thinking

Customer Service

KYC

Process Improvements

Securities Markets

Time Management

Education

Bachelor's Degree

Tools

Avaloq

Bloomberg

Telekurs

Job description

Job Summary

Job Description

What is the opportunity?

Our client is a specialist provider of asset services, custody, payments, and treasury services. Founded in 1864, they are the 10th largest bank worldwide and the 5th in North America, as measured by market capitalization. They are recognized for their financial strength, market leadership, and philanthropic work.

Their processing centre in Malaysia supports 10 countries across three time zones, employing a Global Operating Model to maximize efficiencies and support a 24/5 operational capability. The objectives are to enhance scalability, improve service quality through centres of excellence, and implement standardized processes globally.

This role is within the Client Data Management team of the Private Banking Ops department in Wealth Management Asia. It involves processing client and static data updates accurately and timely according to SLAs, handling asset creation, maintenance, pricing updates, reporting, and query resolution.

What will you do?

• Setup and verify new account requests
• Perform account maintenance for client requests
• Generate communication letters for account updates
• Perform account closures and prepare closure letters
• Scan and index documents in Content Manager
• Process audit confirmation requests
• Conduct name searches for bankruptcy or enforcement checks
• Process asset creation and maintenance (e.g., bond ratings, risk levels)
• Handle products like Equity, Fixed Income, Funds, Structured Notes, Derivatives
• Update daily asset prices in Avaloq System and perform pricing checks
• Manage interest rates, FX rates, fee schedules, and static setups
• Ensure compliance with bank rules, procedures, and local requirements
• Manage requests and queries within stipulated timeframes
• Maintain control points and address queries promptly
• Conduct weekly and monthly pricing investigations and escalations
• Follow WM escalation protocols

What do you need to succeed?

Must-have

• Self-motivated with ability to work under pressure
• 1-2 years of experience in Private Banking or Wealth Management preferred; fresh graduates are welcome
• Strong problem-solving and critical thinking skills
• Good communication skills (written and verbal)
• Responsible with attention to accuracy and completeness

Nice-to-have

• Familiarity with Avaloq system and client data management
• Experience with Bloomberg, Telekurs, static setups, pricing policies
• Mandarin reading and writing skills are an advantage

What’s in it for you?

Our client values growth, collaboration, and community impact. Benefits include performance bonuses, flexible benefits, world-class training, and a supportive culture that rewards initiative and hard work.

Job Skills

Account Management, Asset Maintenance, Communication, Critical Thinking, Customer Service, KYC, Process Improvements, Securities Markets, Time Management, etc.

Additional Job Details

Address: PERSIARAN IRC 2, IOI RESORT CITY IOI CITY TOWER ONE: PUTRAJAYA

City: Putrajaya

Country: Malaysia

Work hours/week: 40

Employment Type: Full-time

Platform: WEALTH MANAGEMENT

Job Type: Contract (Fixed Term)

Posted Date: 2025-05-15

Application Deadline: 2025-06-02

Applications accepted until 11:59 PM on the day prior to the deadline.

Inclusion and Equal Opportunity Employment

We promote an inclusive workplace with diverse perspectives, supporting employees to perform their best, collaborate effectively, and grow professionally. RBC is committed to policies fostering respect, belonging, and opportunity for all.

Join our Talent Community

Stay updated on career opportunities at RBC by signing up for our Talent Community. Visit jobs.rbc.com to learn more about how we are creating a better future together.