Key Account Executive

Hirehub Management Sdn. Bhd.; Ulu Tiram; On-site; MYR 30,000 - 70,000; Full time

Job summary

An established industry player specializing in pyrolysis technology is seeking a dynamic Account Manager to enhance client relationships and drive business growth. In this pivotal role, you will be the primary point of contact for key accounts, identifying new opportunities and collaborating with internal teams to deliver tailored solutions. Your strong communication and negotiation skills will be essential in achieving sales targets and ensuring client satisfaction. Join a forward-thinking company committed to innovation and excellence, where your contributions will directly impact the success of the business and the satisfaction of its clients.

Qualifications

• 2+ years of experience in account management or sales, preferably in key account roles.
• Strong understanding of CRM software and sales analytics tools.

Responsibilities

• Manage client relationships and act as the primary contact for key accounts.
• Identify new business opportunities and develop tailored solutions.

Skills

Account Management

Sales Development

Client Relationship Management

Negotiation Skills

Communication Skills

Analytical Skills

Tools

CRM Software

Sales Analytics Tools

Microsoft Office Suite

Job description

Company Background:
The company specializes in the development and manufacturing of pyrolysis technology, producing high-quality products such as fuel oil, gas, steel wire, and carbon. Their expertise extends to providing comprehensive trading services, advanced engineering work, and precision sub-assembly solutions. Committed to innovation and excellence, the company delivers sustainable and efficient solutions to meet the evolving needs of the industry. This company is located at Ulu Tiram, Johor.

Responsibilities:

• Client Relationship Management:
  • Act as the primary point of contact for key accounts.
  • Build and maintain strong relationships with clients, understanding their needs and objectives.
  • Develop a deep understanding of clients' businesses and industry trends to identify opportunities for growth.
• Sales and Business Development:
  • Identify new business opportunities and strategies to grow accounts.
  • Collaborate with internal teams to develop tailored solutions and proposals.
  • Negotiate contracts and agreements to close sales and achieve targets.
  • Ensure high levels of client satisfaction and retention.
• Reporting and Analysis:
  • Prepare regular reports on account performance, sales, and trends.
  • Monitor sales metrics and KPIs, providing insights and recommendations for improvement.
  • Conduct market analysis to identify new opportunities and competitive threats.
• Coordination and Collaboration:
  • Work closely with cross-functional teams including marketing, operations, and customer service to ensure seamless execution of projects.
  • Coordinate logistics and resources to meet client demands and expectations.
  • Handle client inquiries and resolve issues in a timely manner.
• Budget and Forecast Management:
  • Manage budgets and forecasts for key accounts.
  • Track spending and provide reports on financial performance.

Job Requirements:

• At least 2 years of experience in account management or sales, preferably in a key account or business development role.
• Strong understanding of CRM software and sales analytics tools.
• Excellent communication, negotiation, and presentation skills.
• Proven ability to manage multiple priorities and meet deadlines.
• Results-oriented with a track record of achieving sales targets.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).