Branch Manager/ Deputy Branch Manager, Kuching Branch

Industrial and Commercial Bank of China (Malaysia) Berhad; Kuching; On-site; MYR 80,000 - 120,000; Full time

Job summary

A leading bank in Malaysia is seeking a seasoned professional to assist the Branch Manager in executing business strategies and achieving targets. The role involves supporting corporate banking initiatives, ensuring compliance, and delivering exceptional customer service. Ideal candidates will have significant experience in banking, strong communication skills, and a proactive attitude.

Qualifications

• At least 8 years of experience in corporate or SME banking.
• Professional credit certifications like PCC, CCE, BCP are advantageous.

Responsibilities

• Assist Branch Manager in executing business plans and strategies.
• Market and cross-sell the bank's products and services.
• Deliver high-quality customer service to clients.

Skills

Communication

Project Management

Analytical Skills

Commercial Acumen

Team Orientation

Education

Bachelor's degree in finance, banking, accounting

Tools

Microsoft Office

Job description

Job Responsibilities

1. Assist and support the Branch Manager in executing business plans and strategies to achieve branch and bank targets, including personal targets.
2. Familiarize with the bank's standard procedures and workflows to ensure full compliance with all requirements.
3. Implement East Malaysia corporate banking business development initiatives.
4. Support Departmental Heads of Local Corporate Banking and China Corporate Banking in executing business strategies to meet targets, focusing on Local Listed Companies, China-based companies, MNCs, and GLCs.
5. Market and cross-sell the bank's products and services according to policies and guidelines.
6. Proactively pursue business opportunities, develop strategies, and take actions to generate revenue, including identifying market prospects and closing deals.
7. Recommend and submit credit proposals in accordance with credit policies and shareholder mandates, seeking management approval.
8. Monitor and conduct timely credit reviews of the portfolio under management.
9. Respond promptly to queries from Credit Evaluation, Risk, Management, and Credit Committee regarding accounts under management.
10. Deliver high-quality, professional customer service to both new and existing clients, ensuring effective marketing and business development activities.
11. Maintain compliance with operating procedures, product guidelines, and regulatory rules, including AML regulations, executing responsibilities ethically and lawfully.
12. Promote and uphold the bank's organizational culture, values, and reputation in the market.
13. Stay informed of market conditions and competitors' offerings to remain competitive.
14. Ensure strict compliance with bank policies, Bank Negara Malaysia regulations, and other relevant authorities.
15. Manage compliance risks associated with daily activities, processes, and systems.
16. Perform any additional tasks as assigned by the Head of Department or Senior Management.

Job Requirements

1. Bachelor's degree in finance, banking, accounting, or related fields from a reputable university. Professional credit certifications like PCC, CCE, BCP are advantageous.
2. At least 8 years of experience in corporate or SME banking with a proven track record.
3. Proficiency in Microsoft Office applications.
4. Good communication skills in English and/or Mandarin, both verbal and written.
5. Required knowledge and skills include:

• Strong commercial acumen
• Effective project and time management
• Understanding of business and management principles
• Analytical skills
• Discipline and ability to complete tasks
• Ability to work under pressure
• Coordination of activities and resources, including performance management
• Collaborative working style
• Proactive attitude and team orientation