Senior Manager - Commercial Strategy and Propositions

3C Deutschland GmbH; Kuala Lumpur; Hybrid; MYR 120,000 - 150,000; Full time

Job summary

A leading company is seeking a Senior Manager for Commercial Strategy and Propositions to enhance business performance through data-driven strategies. The role involves managing stakeholder relationships, developing market strategies, and leading innovative initiatives to drive revenue growth.

Qualifications

• Proven track record of achievements in a client-centric environment.
• Experience in business planning techniques and operational plans.

Responsibilities

• Lead data, analytics, and decisioning strategy and partnerships.
• Develop stakeholder buy-in with detailed budgeting and analysis.
• Collaborate with product and sales teams on new propositions.

Skills

Business and commercial experience

Operational leadership

P&L management

Stakeholder management

Data and analytics insight

Job description

Senior Manager - Commercial Strategy and Propositions

• Full-time
• Employee Status: Regular
• Role Type: Hybrid
• Department: Sales & Business Development
• Schedule: Full Time

Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics, and software. We also assist millions of people to realize their financial goals and help them save time and money.

We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments.

We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com.

We’re seeking a high energy leader with proven progressive experience that has delivered improved business performance and who can manage risks, ambiguity, and business metrics in a high expectations environment. Able to quickly understand complex concepts, identify and solve problems, turn ideas into logical plans, this key role leads our strategic agenda to drive client propositions to exceed client expectations. The initial focus will be driving integrated data, analytics, and decisioning propositions to grow market share through innovative and disruptive propositions to partners, government agencies, and clients. The role will also be responsible for developing new segments, new channel opportunities, leading strategic industry alliances, and strategic product initiatives for revenue growth.

Accountable for developing and managing long-term strategic plans for the organization based on market demand or economic trends and proactively leading, championing, and driving product/business growth across the portfolio of products & services including the financial performance.

Accountable for developing new products or services to drive overall business revenue that meet marketplace needs via innovation, market analysis, customer insight, and competitor activity.

What you’ll need to bring to the party

• Business and commercial experience gained in a complex, matrix environment.
• Track record of achievements with a commercial mind-set and proven track record of operational leadership, P&L management, and driving business performance in a client-centric environment.
• Experience of business planning techniques and disciplines needed to develop and execute operational plans (e.g., annual budget plans, manpower plans).
• Proven experience in effective strategy integration to create a holistic business that brings its data, technology, and service assets together to expand our reach in a competitive landscape.
• Strong awareness of the market space and current drivers in this area.
• The ability to develop strong relationships with key stakeholders, advocates, and colleagues, and manage stakeholders across diverse groups, e.g., from board level to call centre agent level.
• Hands-on experience managing and optimizing commercial and customer experience key performance indicators.
• Understanding how to use insight and analytics across a broad spectrum of areas to understand drivers of performance, identify issues and opportunities to improve customer experience and commercial results, and implement necessary changes.

What you’ll be doing

• Lead data, analytics, and decisioning strategy and partnerships to drive strategic initiatives that bring long-term value to the organization and improve business performance.
• Develop stakeholder buy-in with detailed budgeting, cost-benefit analysis, competitor analysis, proposition development, and maintain the business roadmap; be accountable for the development, execution, and maintenance of initiatives.
• Develop and effectively implement ‘Go to market’ plans, working cross-functionally to ensure successful execution.
• Collaborate with product and sales teams to accelerate progress on complex propositions and new products/services.
• Recommend changes to business strategies based on current market conditions or customer preferences.
• Ensure that good client/consumer outcomes are central to decision-making.
• Ensure business cases are well documented and prioritized.
• Own and lead the definition of business requirements, ensuring feasibility studies are conducted and initiatives meet business needs.
• Represent initiatives with senior stakeholders, evangelize, and inspire teams.
• Ensure internal teams are trained and educated on new product positioning, pricing, differentiation, and key features.
• Serve as a key spokesperson for strategic initiatives and coordinate communication and launches with sales and marketing teams.
• Take steps to ensure compliance with relevant regulatory requirements and standards.