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Job Purpose
The Deposit Director plays a crucial role in driving deposit product sales and contributing to the bank's revenue growth. They are responsible for promoting and selling various deposit products to individual and corporate customers. The Deposit Director develops and maintains relationships with clients, identifies their banking needs, and offers suitable deposit solutions, collaborating with other stakeholders to achieve sales targets and enhance customer satisfaction.
Responsibilities
Drive Deposit Growth:
- Actively promote and sell deposit products to individuals and businesses.
- Identify and pursue cross-selling opportunities to maximize deposit sales.
- Develop and execute strategies to acquire new deposit customers and increase the deposit base.
- Develop and schedule sales proposals and activities, including calls to potential and existing clients, to ensure pipeline generation.
- Follow up on sales activities to ensure closure, report to the Head of Deposit Sales, and ensure accounts are opened promptly.
- Participate in sales events and roadshows where applicable.
- Monitor competitors and market conditions, conducting market research and surveys.
- Conduct briefings and training for clients.
- Solicit sales within their assigned area in a borderless manner.
Product Knowledge
- Develop a deep understanding of deposit products, including features, functionalities, and benefits, and stay updated on deposit campaigns.
Compliance and Regulations
- Ensure all activities and processes related to deposits comply with relevant banking regulations and internal policies.
Learning & Growth
- Participate and contribute to special projects organized by Head Office.
- Attend training on compliance, regulatory matters, product knowledge, customer service, and personal development.
- Incorporate AFFINBANK’s DNA across the region and uphold teamwork spirit.
- Identify potential staff for succession planning.
Qualifications and Experience
Skills, Knowledge & Personal Characteristics
- Minimum degree in business, finance, marketing, or a related field.
- Minimum 3 years of experience.
Skills and Knowledge
- Strong knowledge of deposit products, banking services, and financial concepts.
- Excellent communication, negotiation, and presentation skills.
- Customer-centric approach focused on understanding and meeting customer needs.
- Ability to work independently and collaboratively.
- Proficiency in Microsoft Office applications.
- Familiarity with banking regulations, including KYC and AML.
- Strong analytical and problem-solving skills.
- High ethical standards and integrity.
Behavior
- Good team player, self-motivated, able to work independently.
- Strong negotiation skills to drive sales.
- Leadership qualities, results-oriented, and proactive.
- Excellent interpersonal skills.
- Effective planning, organization, and time management skills with strong follow-through.
- Excellent written and verbal communication skills.