Receptionist cum Admin

Malacca Securities; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

Join a forward-thinking organization as a Receptionist cum Admin, where your friendly demeanor and organizational skills will shine. In this role, you will be the first point of contact, welcoming guests and managing front-desk activities. You'll play a crucial role in ensuring a smooth-running office environment by handling inquiries, managing phone calls, and providing administrative support. This is a fantastic opportunity to contribute to a dynamic team and grow within a reputable company that values professionalism and customer service.

Qualifications

• Proven work experience as a Receptionist or similar role.
• Professional attitude and appearance with excellent communication skills.

Responsibilities

• Greet and welcome visitors, providing a positive first impression.
• Manage phone calls and inquiries, directing them appropriately.
• Maintain the reception area and manage office supplies.

Skills

Microsoft Office

Customer Service

Communication Skills

Organizational Skills

Multitasking

Education

SPM or Diploma in relevant field

Job description

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Are you the friendly face and professional voice that makes a great first impression? We're looking for a proactive and organized Receptionist cum Admin to be the first point of contact for our organization!

This role is perfect for someone who enjoys interacting with people, keeping things in order, and contributing to a smooth-running office environment.

Apply now and be a part of our growing team!

Note: This position is part of the Malacca Securities team. The employment contract, however, will be issued by Empower Hub Sdn Bhd, a fully owned subsidiary of Malacca Securities

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Job Purpose
Act as first point of contact for the organisation. Duties include offering administrative support across the organisation. The incumbent will welcome guests and greet people who visit the business, and coordinate front-desk activities, including distributing correspondence and redirecting phone calls.

Key Responsibilities

Greet and welcome visitors: Provide a positive first impression, direct visitors to the appropriate person or department.

Manage phone calls: Answer, screen, and forward calls professionally, taking messages when necessary.

Handle inquiries: Provide general information about the company and its services, answer basic inquiries, and direct callers to the appropriate person.

Maintain the reception area: Ensure it is clean, tidy, and well-stocked with supplies. Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook).

Administrative Duties:

Schedule appointments and meetings: Manage calendars, book meeting rooms, and prepare agendas.

Maintain office supplies: Order and manage stationery, equipment, other office supplies and keep inventory of stock. Ensure invoices are correct, prepare reports and send to accounts for payment.

Provide general administrative support: Assist with other administrative tasks as needed, such as photocopying, filing, and data entry.

Role Requirements & Qualifications

SPM or Diploma in any relevant field

Proven work experience as a Receptionist, Front Office Representative or similar role

Proficiency in Microsoft Office applications

Personal Qualities/Attributes:

Professional attitude and appearance

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service attitude

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Your application will include the following questions:

What's your expected monthly basic salary? Which of the following types of qualifications do you have? How many years' experience do you have as a receptionist? How much notice are you required to give your current employer?

Malacca Securities Sdn Bhd is a participating organisation of Bursa Malaysia and licensed by the Securities Commission to undertake regulated activities of dealing in securities, investment advice and advising on corporate finance.

Established in 1963, we started off as a partnership under Malacca Traders as a small broking firm based in Malacca, which eventually grew and evolved as Malacca Securities Sdn Bhd since 1992.

Since 2012, we have shifted to digital due to the ongoing digitalisation process and started the online trading platform known as M+ Online. Subsequently, we have bagged numerous awards, mainly from Bursa Excellence Awards and Retail Investor Campaign.