Senior Logistics Officer - Contract Logistics/SCM, Operations

DB Schenker; George Town; On-site; MYR 30,000 - 45,000; Full time

Job summary

Join a leading global logistics network in Penang as a critical team member. You will manage customer communications, coordinate urgent logistics needs, and ensure accurate inventory records. This role requires strong communication skills and proficiency in English, along with a diploma or STPM. Ideal candidates will have experience with SAP and Microsoft Office, and a valid driving license is preferred.

Qualifications

• Certification in Communication Skills and SAP is an advantage.
• Proficiency in English (spoken and written).
• Possession of a valid driving license and own transport is preferred.

Responsibilities

• Disseminate updated information from customers and carriers to warehouse operations.
• Coordinate with customers on urgent pulls and ensure timely handover of goods.
• Review and troubleshoot audit trail reports for inventory discrepancies.

Skills

Communication Skills

English

Education

STPM/Diploma

Tools

Microsoft Office

Excel

SAP

Job description

Join DB Schenker - A Global Logistics Network

At DB Schenker, you are part of a global logistics network that connects the world. We encourage you to contribute and make a difference. With over 76,000 colleagues worldwide, we value diversity and individual backgrounds, perspectives, and skills. Together, as one team, we are here to move.

Responsibilities

1. Disseminate updated information from customers and carriers to warehouse operations accurately and promptly.
2. Communicate with customers and stakeholders via email and follow-up calls regarding the latest developments and milestones related to customer orders and hub operations.
3. Coordinate with customers on urgent or exceptional pulls and work with the operations team to ensure timely handover of goods.
4. Review and troubleshoot audit trail reports for inventory discrepancies.
5. Update the system accurately and promptly for any requests from customers or their suppliers, including placing parts on hold in the Warehouse Management System (WMS) and ensuring proper segregation and labeling.
6. Notify customers of any shipment discrepancies via email and follow up with phone calls.
7. Respond promptly to emails from customers or related parties.
8. Coordinate with the operations team for rework, screening, or scrap activities as per customer requirements.
9. Maintain proper filing, updating, and record-keeping of all company documents.

Qualifications

• STPM/Diploma
• Certification in Communication Skills and SAP is an advantage.
• Proficiency in English (spoken and written).
• Computer literacy, including Microsoft Office and Excel.
• Possession of a valid driving license and own transport is preferred.

To be considered for this position, you must have valid rights to work and live in Singapore.