Operation Executive (Fresh Graduate)

Bill Buddy SDN. BHD.; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading payment solutions provider is seeking an Operations Executive to support merchant onboarding and risk compliance. This role offers on-the-job training and the chance to grow in the financial technology sector. Ideal for recent graduates eager to learn about payment systems.

Benefits

On-the-job training

Mentorship

Exposure to international payment systems

Friendly team environment

Qualifications

• Bachelor's degree preferred in finance, business, or related fields.
• Chinese reading/writing skills required for engagement with Greater China counterparts.

Responsibilities

• Review merchant onboarding documents for compliance.
• Collect and organize risk data for reports.
• Communicate with partner banks for transaction queries.

Skills

Attention to Detail

Communication

Collaboration

Education

Bachelor's Degree in Finance

Bachelor's Degree in Business

Tools

Excel

Job description

Bill Buddy is a leading payment solutions provider headquartered in Melbourne, Australia, streamlining the billing process for businesses of all sizes. We offer a comprehensive suite of services, including merchant acquiring, direct debit, online credit card payments, BPAY, and Pay-by-Phone, making it easier for businesses to receive payments and manage their cash flow. With a focus on innovation and customer satisfaction, Bill Buddy is committed to providing secure and reliable payment solutions tailored to each business’s unique needs.

Job Description:

We are looking for an Operations Executive to support our merchant onboarding, payment channel setup, and risk compliance processes. This is a great opportunity to learn about payment systems and grow your career in financial technology.

Key Responsibilities:

1. Review merchant onboarding documents to ensure compliance with the requirements from our upstream payment partners and banks.
2. Collect and organize risk data, assisting in the preparation of basic risk reports.
3. Adjust routing settings for payment channels based on transaction performance (training will be provided).
4. Set up and verify the correct fees for each customer.
5. Communicate with partner banks to prepare necessary documents and assist with daily transaction queries.
6. Assist in preparing documents required for compliance reviews by our payment partners.
7. Contribute to the creation and improvement of internal compliance and risk procedures.
8. Provide support for other tasks as assigned by your manager.

Requirements:

1. Bachelor's degree preferred in finance, business, or related fields.
2. Comfortable using Excel and basic office software.
3. Strong attention to detail and eagerness to learn.
4. Strong communication skills and ability to collaborate effectively with others.
5. Chinese reading/writing skills required to engage with Greater China counterparts.
6. No prior experience required; experience in payments, banking, or operations is a plus.

What We Offer:

1. On-the-job training and mentorship.
2. Exposure to international payment systems and financial compliance.
3. Opportunity to progress into a more senior role in fintech.
4. A friendly and collaborative team environment.

Additional Information:

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