Data Entry Clerk (Automotive Company)

Persolkelly; Selangor; On-site; MYR 24,000 - 36,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to assist in managing customer information and supporting departmental goals. In this role, you will ensure that customer data is accurately maintained and protected, adhering to established procedures and KPIs. The ideal candidate will possess strong communication skills, be fluent in both English and Bahasa Malaysia, and have a service-oriented mindset. Join a dynamic team within a leading recruitment company in Asia Pacific, where your contributions will play a vital role in enhancing customer relationships and operational efficiency.

Qualifications

• Minimum of 1 year of experience in any industry.
• SPM or diploma in any related field required.

Responsibilities

• Update and manage the customer database with accurate information.
• Handle requests from dealerships for changes to customer information.
• Perform outbound calls to customers on a project basis.

Skills

MS Office (PowerPoint, Excel, Word)

Fluent in English

Fluent in Bahasa Malaysia

Excellent communication skills

Analytical skills

Customer service skills

Education

SPM or diploma in any related field

Job description

To assist the unit and section head in achieving the department's goals.

Responsible for updating and managing the customer database with accurate and precise information.

Ensure all customer information is updated accurately and in a timely manner.

Ensure all customer data is protected at all times according to the PDPA Act 2010.

Follow established procedures for each request, adhering to agreed Key Performance Indicators (KPIs).

Handle requests from dealerships nationwide for changes to customers' information via email and system.

Perform outbound calls to customers on a project basis.

Assist with documentation and filing management within the department.

Undertake ad-hoc tasks or projects assigned by superiors as required.

Skills & Knowledge:

• Confident, mature, and with a mindset of continuous improvement.
• Basic proficiency in MS Office: PowerPoint, Excel, and Word.
• Fluent in English and Bahasa Malaysia, both written and oral.
• Motivated, service-oriented, with excellent communication and analytical skills.
• Self-motivated with a high level of initiative and energy.
• Management, project management, community awareness, sociability, and customer service skills.

Experience/Education:

• SPM or diploma in any related field.
• Minimum of 1 year of experience in any industry.

Additional Information:

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Human Resources & Recruitment, with 1,000+ employees.

PERSOLKELLY is a leading recruitment company in Asia Pacific, providing comprehensive workforce solutions. Headquartered in Singapore, established in 2016, and a joint venture between Kelly Services, Inc. and PERSOL HOLDINGS Co. Ltd. PERSOLKELLY operates over 45 offices across 13 markets including Australia, China, Hong Kong, India, Indonesia, Korea, Malaysia, New Zealand, Philippines, Singapore, Taiwan, Thailand, and Vietnam. For more information, visit www.persolkelly.com.