Digital Public Relations Manager

• Be part of an ever-growing Malaysian PR firm
• High visibility & direct line report to Head of Department

About Our Client

An award-winning, global integrated communications agency. Started as a PR agency, operating globally.

A purpose driven organization that is committed to a culture that invites everyone to be their authentic self.

Job Description

The role is to lead and manage client teams to deliver first class communication strategies for a range of local and global clients.Responsibilities

External - Client Servicing

- Lead and manage day-to-day delivery of work and team and be responsible for flawless execution of

communications strategies and various other projects.

- Creation and execution of online strategies including writing strategy and researching market

competitors.

- Work with account lead to draft proposals, budgets and timelines

- Work with account lead to develop strategic, creative ideas for campaigns and programmes

- Lead blogger and influencer engagement

- Manage online communities and interact with consumers and influencers on clients' behalf via social media platforms

- Solid understanding of key client information including general business strategy, industry issues, products and services offered, key customers and competitors in the marketplace.

- Lead online conversation monitoring and reporting, including analysis and strategy development

- Proofread and/or review activity reports and status reports for clients

- Troubleshoot client issues: address client issues effectively, accurately and thoughtfully

- Have awareness of legal issues with client programmes and how to problem solve.

- Prepare and/or review activity/status reports for clients

- Contribute to new business process, including identifying new business opportunities

- Understanding of core financial contructs: revenue, profitability, pricing structures (hourly, retainer, and fixed fee), budgeting and forecasting

- Track and manage project financials

- Manage day-to-day client budget issues to resolution

The Successful Applicant

Key requirements

- Demonstrate experience in social media, digital marketing, online research and an intricate level of understanding of the role that the internet plays in a client's communication mix.

- Solid understanding of online media outreach, experience and initiative in developing appropriate media strategies.

- Proven client servicing skills, including demonstrating understanding of how to manage and operate client accounts

- Experience in managing budgets and account teams

- Solid writing, editing and content creation skills with the ability to review others work

- Able to prioritize and work on multiple projects at one time

- Ability to meet tight deadlines

- A solid grasp of all online, basic public relations and marketing tools and how they affect the client.

What's on Offer

High visibility & direct line report to Head of Department. Be part of an ever-growing Malaysian PR firm.

We don't just accept difference - we celebrate it. We encourage applicants from all backgrounds to apply for this role and are committed to building inclusive, diverse workplaces where everyone can thrive. If you require any support or reasonable adjustments during the recruitment process, please let us know .

MYR6,000 - MYR8,000 per month (MYR72,000 - MYR96,000 per year)

MYR12,000 - MYR15,000 per month (MYR144,000 - MYR180,000 per year)

MYR9,000 - MYR10,000 per month (MYR108,000 - MYR120,000 per year)