E-Commerce Strategy & Delivery Lead

PikoHANA (MY) Sdn. Bhd.; Kuala Lumpur; On-site; MYR 150,000 - 200,000; Full time

Job summary

A global e-commerce solutions provider is seeking an E-Commerce Strategy & Delivery Lead in Kuala Lumpur to lead a cross-functional team. This role involves defining marketing strategies based on data and ensuring efficient project execution. The ideal candidate will have 5-7 years of experience in e-commerce and excellent organizational skills. Proficiency in MS Office is essential, and knowledge of additional APAC languages is advantageous.

Qualifications

• 5-7 years experience in e-commerce, product management, marketing, or program management.
• Prior experience communicating with international stakeholders is an advantage.
• Professional-level English; additional APAC languages are a plus.

Responsibilities

• Lead and manage a POD team, ensuring workload, deadlines, and deliverables are met.
• Define the marketing and e-commerce strategy based on data.
• Serve as the point of contact for client needs.

Skills

E-commerce experience

Project management

Business acumen

Stakeholder communication

Problem-solving

Tools

MS Office (PowerPoint, Excel, Word)

Job description

Overview

We are recruiting on behalf of a global e-commerce solutions provider seeking the E-Commerce Strategy & Delivery Lead to deliver success for international consumer brands. Internally, this role serves as the POD Leader - heading a cross-functional “POD” team that includes strategists, creatives, and analysts to deliver end-to-end outcomes.

Responsibilities

• Lead and manage a POD team, ensuring workload, deadlines, and deliverables are met.
• Define the marketing, branding, and e-commerce strategy based on data and market insights.
• Foster collaboration and alignment across team functions to ensure coherent plans and smooth execution.
• Prioritize day-to-day actions to ensure consistent progress toward goals.
• Review POD resourcing and raise concerns where additional support may be needed.
• Consolidate team reports into actionable executive-level insights.
• Serve as the point of contact for client needs, ensuring commercial considerations are reflected in all recommendations.
• Work in a dynamic, cross-functional team environment with exposure to global markets.

Qualifications

• 5–7 years experience in e-commerce, product management, marketing, or program management.
• Strong business acumen and judgment.
• Prior experience communicating with international stakeholders is an advantage.
• Excellent planning, organizing, problem-solving, and project management skills.
• Proficiency in MS Office (PowerPoint, Excel, Word).
• Professional-level English; additional APAC languages (Chinese, Korean, Japanese) or other major global languages are a plus.
• Background in product management, particularly within e-commerce, will be highly valued and prioritised.

Application questions

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as a Delivery Lead?
• How much notice are you required to give your current employer?
• Which of the following Microsoft Office products are you experienced with?