E-Commerce Specialist (Shopify, Shopee, Amazon)

Futurizta Tech Malaysia Sdn. Bhd.; Penang; Hybrid; MYR 100,000 - 150,000; Full time

Job summary

A fast-growing tech brand in Penang is seeking an experienced E-Commerce Specialist / Manager to drive growth across B2C platforms. You will manage product listings, optimize SEO, run digital ads, and contribute to strategic growth initiatives. Ideal candidates should have 2-5 years of E-Commerce experience and a strong understanding of ad optimization. The company offers a vibrant work culture with growth opportunities and a flexible environment.

Benefits

Flexible work environment

Growth opportunities

Performance bonus

Free snacks in office

Qualifications

• 2–5 years of experience in E-Commerce (Shopify, Amazon, Shopee, etc.).
• Strong knowledge of digital ads (Meta, Google, TikTok) and analytics tools.
• Detail-oriented, KPI-driven, and eager to scale revenue.

Responsibilities

• Manage product listings and optimize SEO on Shopify and Amazon.
• Run and optimize paid ads on various platforms.
• Research new markets and test new sales channels.
• Build dashboards for sales and KPIs.

Skills

E-Commerce experience

Digital ads knowledge

Project management skills

Detail-oriented

Job description

About Us: Futurizta Tech is a fast-growing premium tech brand based in Australia specializing in innovative mobile accessories. With multiple successful Kickstarter campaigns and global sales on Shopify and Amazon, we’re scaling to the next level — and looking for an E-Commerce Specialist / Manager to drive growth across our B2C platforms.

Responsibilities

Platform & Store Management

• Shopify: Manage product listings, A/B test titles, descriptions, and bundles; implement CRO — test landing pages and checkout flows; oversee store theme updates, navigation, and UX improvements; track abandoned cart recovery and email retargeting flows.
• Amazon (FBA): Optimize product SEO (titles, bullets, backend keywords); manage A+ Content / Storefront branding; track Buy Box %, review acquisition, and competitor ranking; scale PPC campaigns and test new keywords monthly.

Marketing & Growth

• Paid Ads: Run Meta, Google, TikTok campaigns; test creatives and audiences; optimize ROAS.
• Content Funnel: Collaborate with design/UGC team for ads, influencer collaborations, and social proof.
• Email & Retargeting: Manage Klaviyo flows (welcome, cart abandon, upsell).
• SEO & Content: Oversee blog, product SEO, and organic ranking strategy.
• Analytics: Build dashboards for CAC, ROAS, AOV, and LTV across platforms.

Sales & Revenue Strategy

• Plan quarterly sales campaigns (holiday, bundles, upsells).
• Monitor and propose pricing adjustments (Shopify vs Amazon parity).
• Create reseller & affiliate programs to expand reach.
• Ensure consistent growth targets are set and achieved.

Operations & Fulfillment Support

• Coordinate with 3PL to ensure smooth fulfillment.
• Track delivery SLAs and handle escalations.
• Forecast inventory based on sales velocity & campaigns.
• Align with product team on stock readiness for launches.

Strategic Growth & Expansion

• Research new markets (e.g., EU expansion, Shopee/Lazada if relevant).
• Test new sales channels (e.g., TikTok Shop, Walmart Marketplace).
• Scout and manage influencer/affiliate partnerships.
• Work closely with CEO to identify new product-market fits.

Leadership & Reporting

• Build weekly dashboards (sales, ads, KPI summary).
• Proactively recommend strategies to CEO & CMO.
• Mentor junior team members (future growth: e-comm assistant).
• Be accountable for revenue contribution from B2C channels.

Requirements

• 2–5 years of experience in E-Commerce (Shopify, Amazon, Shopee, etc.).
• Strong knowledge of digital ads (Meta, Google, TikTok) and analytics tools.
• Hands-on with listing optimization, ad scaling, and sales funnels.
• Strong project management skills (Kickstarter/Indiegogo experience is a plus).
• Detail-oriented, KPI-driven, and eager to scale revenue.

Perks & Culture

• Young, dynamic team under 30.
• Google-style office with lounge, snacks, and flexible work environment.
• 1 day WFH per week.
• Growth opportunities and performance bonus.

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