E‑Commerce Ops Associate: Campaigns & Orders

DKSH; Petaling Jaya; On-site; MYR 33,480 - 55,800; Full time

Job summary

DKSH is seeking a candidate to support day-to-day e-commerce operations in Petaling Jaya. The role involves maintaining product listings, monitoring orders, and assisting in resolving operational issues. An ideal applicant should have a diploma or bachelor’s degree in a relevant field and either be a fresh graduate or have up to 1 year of experience in e-commerce. Familiarity with Excel or Google Sheets is essential, and the role requires the ability to work effectively in a fast-paced environment, especially during campaign periods.

Qualifications

• Fresh Graduate or 1 year experience in e-commerce operations, online retail, or marketplace support.
• Basic hands-on experience with online marketplaces or order management systems.
• Able to work in a fast-paced environment, especially during campaign periods.

Responsibilities

• Support day-to-day e-commerce operations.
• Assist in maintaining accurate product listings and stock availability.
• Monitor orders, deliveries, cancellations, refunds, and returns.

Skills

E-commerce operations

Data tracking

Customer service

Education

Diploma or bachelor’s degree in business, E-Commerce, Marketing, Operations

Tools

Excel

Google Sheets

Job description

DKSH is seeking a candidate to support day-to-day e-commerce operations in Petaling Jaya. The role involves maintaining product listings, monitoring orders, and assisting in resolving operational issues. An ideal applicant should have a diploma or bachelor’s degree in a relevant field and either be a fresh graduate or have up to 1 year of experience in e-commerce. Familiarity with Excel or Google Sheets is essential, and the role requires the ability to work effectively in a fast-paced environment, especially during campaign periods.