E-Commerce Manager

Rainforest Life; Kuala Lumpur; Remote; MYR 60,000 - 90,000; Full time

Job summary

A leading e-commerce brand aggregator is seeking a proactive E-Commerce Manager for a remote position. The role entails supporting operations across various platforms, involving data reporting and inventory management. Successful candidates will gain training and opportunities for growth in strategic roles, contributing to brand success on online marketplaces.

Qualifications

• Experience with ecommerce platforms like Shopee, Lazada, or Amazon Seller Central.
• Proficiency in Excel/Google Sheets (formulas, pivot tables).
• Strong written and verbal English communication.

Responsibilities

• Pull weekly reports on revenue, ad performance, and conversion.
• Conduct daily checks on account health and monitor returns data.
• Coordinate with freelancers for asset delivery.

Skills

Data interpretation

Communication

Prioritization

Tools

Microsoft Excel

Google Sheets

Job description

Rainforest is Asia’s leading e-commerce brand aggregator. We acquire and scale winning brands to build a modern consumer goods brand platform. Our mission is to fulfil the potential of micro brands, growing brands with great products to delight customers worldwide.

Job Description

This is a remote position.

About the Role

We are seeking a proactive and detail-driven E-Commerce Manager to support the day-to-day operations of a portfolio of Amazon-native ecommerce brands. You will report directly to the Brand Director and play a critical role in maintaining the operational rhythm of the business — from reporting and catalogue management to inventory tracking and advertising support.

This role is designed for someone who thrives in structured execution, understands how ecommerce platforms work, and is eager to build a long-term career in running and ecommerce brand successfully on online marketplaces. You’ll be the operational backbone that ensures the business runs smoothly, while gaining exposure to the strategic decision-making that drives growth.

Successful candidates will receive hands-on training and will be given opportunities to take on larger responsibilities over time — with a clear path to grow into leadership role.

Key Responsibilities

Data & Reporting

Pull and format weekly reports on revenue, ad performance, and conversion

Flag unusual performance drops and summarize for review

Fix suppressed/stranded listings

Update attributes and variations in flat files or Seller Central

Daily Ops & Account Health

Conduct daily checks on account health, stranded inventory, and listing flags

Monitor Voice of Customer, returns data, and ratings

Escalate performance or compliance warnings promptly

PPC Execution Support

Pull daily/weekly PPC reports and performance summaries

Conduct basic keyword research and negative keyword audits

Assist with campaign naming conventions, scheduling, and clean-up

Inventory Support

Track inbound shipments

Run inventory coverage and velocity reports

Admin & Coordination

Coordinate with freelancers (e.g. designers) for asset delivery

Schedule listing updates or test variations

Help document SOPs and processes

Requirements

Marketplace Experience:
Experience with Shopee, Lazada, Qoo10, or similar ecommerce platforms is required. Familiarity with Amazon Seller Central is a bonus.

Technical Skills:
High proficiency in Microsoft Excel or Google Sheets (formulas, pivot tables)
Working knowledge of ecommerce metrics and advertising KPIs
Comfort with keyword research and data interpretation

• Communication & Judgment:
  Strong written and verbal English communication
  High emotional intelligence and situational judgment
  Ability to work independently, prioritize well, and escalate appropriately

Who Will Thrive in This Role

You’re proactive, detail-driven, and take full ownership of your tasks

You can execute consistently while learning how the bigger picture fits together

You’re looking to grow into a more strategic role over time

You value structure, communication, and clarity — and you help create them for others