E-Commerce – Logistic Officer

1 Utama Shopping Centre; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A prominent retail location in Malaysia is seeking an energetic individual for their e-commerce logistics team. Responsibilities include managing online order processes, delivering goods to shoppers, and ensuring efficient daily transactions. Ideal candidates should have a diploma in logistics and relevant experience. A cheerful personality and strong customer service skills are essential. This role offers a competitive salary and the opportunity to work in a vibrant retail environment.

Benefits

Medical benefits

GHS Car Park Special discount

Staff CSR Outreach Program

Qualifications

• 1-2 years of experience in e-commerce, warehousing, and logistics.
• Own Class B (motorbike) and D driving license.
• Able to work 6 days a week including weekends and public holidays.

Responsibilities

• Process online orders efficiently and accurately.
• Loading and delivering items to shoppers safely.
• Prepare reports relating to deliveries.

Skills

Customer service-oriented mindset

Good communication skills

Multi-tasking ability

Problem-solving skills

Education

Minimum Diploma in logistics or relevant disciplines

Job description

We are looking for an energetic individual who is eager to learn and contribute to our e-commerce logistics team. Your areas of responsibilities will include logistics management and administration work within an exciting retail e-commerce environment.

Key Duties:

• To process online orders:
  • a) Pick up and sorting goods from tenants to packaging parcels based on scheduled time frame and dateline for the orders.
  • b) Food pick up and arrangement from tenants to riders to shoppers (Click&Carry/ Curbside Pickup/ Food Delivery/ Swift Delivery) in a timely manner.
  • c) Loading, transporting, and delivery items to shoppers in a safe, timely manner.
  • d) Assist office to dispatch goods (if any).
• Reviewing orders before and after delivery arrangement to ensure orders are complete, the charges are correct.
• Handle proper daily transactions, generate reports with proper filing and basic analysis for optimization.
• Prepare reports and other documents relating to deliveries.
• Assist administration on data and product uploading and maintenance.
• Any other ad-hoc duties that may be assigned by superior(s).

Job Requirements:

• Minimum Diploma in logistic or other relevant disciplines with 1-2 years of experience in e-commerce, warehousing and logistics
• Own Class B (motorbike) and D driving license (manual car preferred)
• Pleasant and cheerful personality with customer service-oriented mindset
• Good communication and interpersonal skills
• Multi-lingual with good problem-solving skills
• Multi-tasker with the ability to prioritize delivery orders
• Able to work 6 days a week and shift hours of a mall operating hours, weekends and public holidays

How this career will benefit you?

• You will be remunerated with Good Salary based on experience
• Working with stable & well-established company
• Strategic location – safe environment

Perks and benefits: Medical & GHS Car Park Special discount for purchasing PJPAC tickets Staff CSR Outreach Program