E-Commerce & Livestream Executive

Dreamx Media Sdn Bhd; Selangor; On-site; MYR 45,000 - 78,000; Full time

Benefits offered by this job

Work From Office

Career growth opportunities

Job summary

DreamX Media is hiring an E-Commerce & Livestream Executive to learn TikTok Shop and Shopee livestream operations, then grow into campaigns, performance analysis and brand management.

You will work with the Livestream team, manage multiple brands, and progress toward Senior Executive or Team Lead roles. Fresh graduates are welcome; OBS and AI tools training is provided.

Qualifications

• Fresh graduates welcome.
• Livestream experience is an advantage, but attitude and ownership matter more.
• Interest in TikTok Shop, Shopee, e-commerce or livestreaming.

Responsibilities

• Run livestreams from preparation to completion, including setup and overlays.
• Manage live sessions, troubleshoot problems and coordinate with hosts.
• Grow livestream sales by monitoring GMV, orders, conversion and engagement.
• Work on major campaigns and assist in planning/execution.
• Develop live hosts and provide feedback for improvement.
• Improve SOPs, reporting, and use AI/tools to increase efficiency.

Skills

TikTok Shop

Livestream Ops

Campaign planning

Performance analysis

Host development

Sales optimization

Brand management

Tools

OBS

AI tools

Google Sheets

Excel

Job description

We are an enabler for E-commerce platforms focusing on TikTok Shop, and we are currently one of the Top Award Winning TikTok Shop Livestream Agencies (TSP) in Malaysia. We manage an elite portfolio of 20+ international brands across diverse industries, including FMCG, Fashion, and Electronics.
Build your career in one of the fastest-growing areas of e-commerce — Livestream Commerce.

DreamX Media is looking for an ambitious and hands-on E-Commerce & Livestream Executive to join our growing Livestream team. This role is suitable for someone who wants more than just a routine operations job.

You will start by learning and managing the fundamentals of TikTok Shop and Shopee livestream operations, while progressively gaining exposure to campaign planning, performance analysis, host development, sales optimization and brand management.

As you grow, you will have the opportunity to take ownership of livestream projects, manage assigned brands and campaigns, and eventually progress into a senior or team leadership role.

Fresh graduates are welcome. Livestream experience is an advantage, but your attitude, learning ability and ownership matter more to us.

Why Join Us?

• Build real hands-on experience in TikTok Shop, Shopee and Livestream Commerce

• Learn how brands generate sales and GMV through livestreaming

• Work with multiple brands and different product categories

• Gain exposure beyond operations into e-commerce strategy, campaigns and performance optimization

• Learn livestream tools, AI tools, OBS and platform operations

• Work directly with experienced Livestream and E-Commerce team members

• Opportunity to progressively manage your own brands and projects

• Clear opportunity to grow towards Senior Executive / Project Lead / Team Lead

• Join an Award-Winning TSP Agency in Malaysia's growing social commerce industry

What You'll Do

1. Run Great Livestreams

You will learn how to manage a livestream from preparation to completion.

This includes:

• Preparing TikTok Shop and Shopee livestream sessions

• Setting up studio equipment, products, lighting and livestream backgrounds

• Preparing OBS, livestream overlays and visual elements using available tools and AI

• Setting up products, vouchers, Flash Sales and livestream promotional mechanics

• Briefing hosts on products, promotions and campaign objectives

• Ensuring every livestream is properly prepared before going live

Don't know OBS yet? That's okay.

Training can be provided. We care more about whether you can learn quickly and take ownership.

2. Manage Live Sessions & Solve Problems

During livestreams, you will help ensure everything runs smoothly.

You will:

• Monitor live sessions and livestream performance

• Troubleshoot technical or operational problems quickly

• Coordinate with hosts during livestreams

• Monitor comments, products, inventory, vouchers and promotional mechanics

• Help maintain the flow and energy of the livestream

• Make real-time adjustments when something isn't working

We are looking for someone who doesn't just say:

"There's a problem."

We want someone who gradually learns to think:

"There's a problem — here's what I think is causing it, and here's what we can do."

3. Learn How to Grow Livestream Sales

This is where the role goes beyond normal livestream operations.

You will learn to monitor performance indicators such as:

• GMV / Sales

• Orders

• Conversion Rate

• Product Clicks

• Viewer Engagement

• Watch Time / Retention

• Sales per Livestream Hour

• Product Performance

You will work with the Livestream Manager to understand:

• Why one livestream performs better than another

• Which products should be prioritized

• How promotional mechanics affect conversion

• How hosts can improve their selling approach

• How livestream pacing and product sequencing affect sales

• What should be tested in the next livestream

Over time, we expect you to not only prepare reports but also identify insights and recommend improvements.

4. Work on Major E-Commerce Campaigns

Get hands-on exposure to major TikTok Shop and Shopee campaign periods such as:

• Payday Campaigns

• 9.9

• 10.10

• 11.11

• 12.12

• Brand Campaigns

• Product Launches

• Mega Livestream Events

You will support campaign preparation, livestream planning, promotional mechanics and execution.

As you become more experienced, you may progressively take ownership of assigned campaigns and livestream projects.

5. Work with & Develop Live Hosts

You will work closely with our full-time and part-time Live Hosts.

Your responsibilities will progressively include:

• Briefing hosts before livestreams

• Providing product and campaign information

• Monitoring host performance

• Identifying areas for improvement

• Providing constructive feedback

• Supporting new host onboarding and training

• Helping the team continuously improve livestream quality and sales performance

6. Improve How We Work

We don't want someone who simply follows the same process forever.

We encourage you to identify ways to:

• Improve livestream SOPs

• Improve reporting

• Reduce repetitive work

• Use AI and tools to work faster

• Improve studio processes

• Improve livestream preparation

• Improve communication between teams

• Build better checklists and systems

If you find a better way of doing something, we want to hear it.

Who We're Looking For

You don't need to know everything on Day 1.

You may be a strong fit if you are:

• Curious and willing to learn

• Responsible and dependable

• Comfortable taking ownership of your work

• Detail-oriented

• Able to work in a fast-paced environment

• Good at solving problems

• Comfortable working with numbers and data

• Able to communicate confidently with different people

• Interested in TikTok, e-commerce, digital marketing or social commerce

• Someone who asks "How can we make this better?" instead of only waiting for instructions

Bonus If You Have Experience In

Experience in any of these areas is an advantage, but not compulsory:

• TikTok Shop

• Shopee

• Livestream Operations

• OBS

• E-Commerce

• Digital Marketing

• Content Creation

• Performance Marketing

• Event / Production Operations

• Google Sheets / Excel

• AI Tools

• Data Analysis

Fresh Graduates Are Welcome

We are open to fresh graduates even if you have no direct livestream experience.

Your university projects, internships, leadership experience, side projects, online businesses, content creation experience or other achievements can also demonstrate your potential.

We are especially interested in candidates who are:

Fast learners + proactive + commercially curious + willing to take responsibility.

Career Growth

This position is designed to grow together with our Livestream team.

Depending on your capabilities and performance, your development may progress through:

Livestream & E-Commerce Fundamentals

Independent Livestream Operations

Assigned Brand / Campaign Ownership

Performance & Growth Optimization

Senior Executive / Project Lead

Team Leadership

We are looking for someone who wants to build a longer-term career in e-commerce and social commerce — not simply complete daily tasks.

Working Arrangement

• Full-time position

• 5 working days per week

• Work From Office

• Fast-moving e-commerce and livestream environment

• Selected major campaign periods may require flexible working arrangements

• Remote support may occasionally be required during major e-commerce campaigns based on team scheduling

Ready to Build Your Career in Live Commerce?

If you're interested in TikTok Shop, Shopee, e-commerce, digital marketing or livestreaming and want a role where you can learn quickly and progressively take on bigger responsibilities, we'd like to hear from you.

Experience is helpful. Potential, ownership and willingness to grow are more important.

The "Vibe" Check: Our boss will ask for your MBTI type—we care about personality fit!

Experience is a bonus, but a hunger to learn is mandatory.

You & DreamX Media

We would rather describe ourselves to be a football team instead of a “family”. It is never our intention to make everyone stay together forever until their retirement. Instead, we emphasize on the values created and journey we went through together in achieving our mutual goals.

DreamX Media nurtures you with supports, resources and opportunity. You achieve personal growth via precious experience and knowledge you gained while staying with us, and also in such process you drive the success to DreamX Media as well, enabling the organisation to grow to next level.

At one point of time where you are ready to take on your new adventure outside of DreamX Media, we will treat it as a club transfer of football player, there should be no hard feeling and we will sincerely wish you all the best. DreamX Media might be just one of the stops that you have in your career journey but we will make it your most remarkable and memorable one.