E-Commerce Executive (TikTok)

Top Click; Ipoh; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company is seeking a Livestream Coordinator to manage the TikTok live streaming schedule and oversee daily operations. This entry-level position welcomes fresh graduates, providing training to develop skills in product promotion and performance monitoring. Candidates should possess at least a Diploma or Bachelor’s degree in Business or related fields, and be proficient in both Bahasa Melayu and English. Join us in a dynamic environment to enhance customer engagement through innovative livestreaming.

Qualifications

• No experience needed! Training will be provided.
• Candidates must be fluent in Bahasa Melayu and English.
• Basic knowledge of TikTok advertising tools is required.

Responsibilities

• Plan and manage monthly TikTok live streaming schedule.
• Oversee the end-to-end setup of daily livestreams.
• Track livestream metrics and provide performance reports.

Skills

Attention to detail

Problem-solving

Communication

Organisation

Education

Diploma / Bachelor’s degree in Business

Diploma / Bachelor’s degree in Marketing

Diploma / Bachelor’s degree in Mass Communication

Diploma / Bachelor’s degree in Commerce

Tools

TikTok advertising tools

Job description

Plan and manage the monthly TikTok live streaming schedule in alignment with campaign goals, product launches, and client expectations.

Coordinate with clients and internal teams to gather livestream content briefs, promotion mechanics, and product highlights.

Liaise with livestream hosts to align on scripting, key talking points, and hosting schedules.

2. Daily Operations Management

Oversee the end-to-end setup of daily livestreams, including product preparation, lighting, audio/visuals, and TikTok system readiness.

Provide on-site or remote support to ensure livestreams begin and run smoothly.

Troubleshoot real-time technical or operational issues to avoid disruptions.

3. Performance Monitoring & Reporting

Monitor live sessions to ensure quality control and brand consistency.

Track livestream metrics (e.g., viewership, engagement, conversions) and provide performance reports to stakeholders.

Gather insights to optimize future livestream planning and strategy.

Act as the main coordinator between clients, livestream hosts, and internal teams.

Ensure all parties are well-informed about livestream plans, updates, and expectations.

Coordinate feedback from all parties to improve livestream content and operations.

Job Requirements:

No experience needed! Training will be provided.

Fresh graduates are welcome to apply.

Candidate must be available to work at Ipoh (Kampung Tawas).

Required language(s): Bahasa Melayu & English.

Candidate must possess at least a Diploma / Bachelor’s degree in Business, Marketing, Mass Communication, Commerce, or related field.

Basic knowledge of TikTok advertising tools and features.

Strong attention to detail, able to multi-task projects and manage own schedule according to deadlines.

Good written and verbal communication skills.

Good organization and problem-solving skills.

Able to multi-task in a fast-paced, deadline-driven environment.