E-COMMERCE EXECUTIVE / ASSISTANT

Bison Consolidated Berhad; Petaling Jaya; On-site; MYR 30,000 - 45,000; Full time

Job summary

A prominent retail company in Selangor is seeking a Merchandising Assistant (E-Commerce) to support digital retail operations. The role involves managing online product listings, executing promotions, and analyzing sales performance on e-commerce platforms. The ideal candidate has at least 1 year of experience in merchandising or e-commerce and holds a relevant diploma or degree. Strong Excel skills and communication abilities in English and Bahasa Malaysia are required.

Qualifications

• Minimum 1 year of working experience in merchandising, e-commerce, or a related field.
• Experience with GrabMart or similar online platforms is preferred.
• Mandarin proficiency is an added advantage.

Responsibilities

• Manage and update the master product file.
• Plan and execute online promotions.
• Monitor sales performance on GrabMart.
• Generate and analyze merchandising reports.
• Coordinate with warehouse and supply chain teams.
• Liaise with outlet operations for feedback.
• Handle the full procurement process.
• Support digital merchandising strategies.

Skills

Proficient in Microsoft Excel

Strong communication skills in English

Organizational and time management skills

Detail-oriented

Education

Diploma or Degree in Business, Marketing, Supply Chain

Job description

We are looking for a proactive and detail-oriented Merchandising Assistant (E-Commerce) to support our digital retail operations. This role focuses on managing online product listings, coordinating promotions, and ensuring optimal product availability and visibility across e-commerce platforms, particularly GrabMart and other digital channels.

Job Summary

This role is responsible for supporting our digital retail operations.

Responsibilities

• Manage and update the master product file, including pricing, visuals, and descriptions.
• Plan and execute online promotions in alignment with Grab Marketing themes and seasonal campaigns.
• Monitor sales performance and product availability on GrabMart and other e-commerce platforms.
• Generate and analyze merchandising reports to track daily, weekly, and monthly sales performance.
• Coordinate with the warehouse and supply chain teams to ensure timely stock replenishment and delivery.
• Liaise with outlet operations to gather feedback and ensure alignment between online and offline merchandising.
• Handle the full procurement process including sales and purchase orders, supplier coordination, and delivery follow-ups.
• Support the execution of digital merchandising strategies to enhance customer experience and drive conversions.

Job Requirements

• Minimum 1 year of working experience in merchandising, e-commerce, or a related field.
• Diploma or Degree in Business, Marketing, Supply Chain, or a related discipline.
• Proficient in Microsoft Excel and reporting tools.
• Strong communication skills in English and Bahasa Malaysia; Mandarin is an added advantage.
• Experience with GrabMart or similar online platforms is preferred.
• Detail-oriented with strong organizational and time management skills.