E-COMMERCE EXECUTIVE / ASSISTANT

myNews; Malaysia; Remote; MYR 150,000 - 200,000; Full time

Job summary

A Malaysian e-commerce company is seeking a proactive Merchandising Assistant to manage online product listings and coordinate promotions. The role involves monitoring sales performance, generating reports, and liaising with warehouse and supply chain teams to ensure product availability across platforms like GrabMart. Candidates should have relevant experience and strong proficiency in tools like Microsoft Excel, alongside excellent communication skills in English and Bahasa Malaysia.

Qualifications

• Minimum 1 year of working experience in merchandising, e-commerce, or a related field.
• Proficient in Microsoft Excel and reporting tools.
• Experience with GrabMart or similar online platforms is preferred.

Responsibilities

• Manage and update the master product file.
• Plan and execute online promotions.
• Monitor sales performance and product availability.
• Generate and analyze merchandising reports.
• Coordinate with the warehouse and supply chain teams.
• Liaise with outlet operations.
• Handle the full procurement process.
• Support the execution of digital merchandising strategies.

Skills

Microsoft Excel

Reporting tools

Communication skills in English

Communication skills in Bahasa Malaysia

Organizational skills

Time management skills

Education

Diploma or Degree in Business, Marketing, or Supply Chain

Job description

Job Summary:
We are looking for a proactive and detail-oriented Merchandising Assistant (E-Commerce) to support our digital retail operations. This role focuses on managing online product listings, coordinating promotions, and ensuring optimal product availability and visibility across e-commerce platforms, particularly GrabMart and other digital channels.

Responsibilities:

• Manage and update the master product file, including pricing, visuals, and descriptions.
• Plan and execute online promotions in alignment with Grab Marketing themes and seasonal campaigns.
• Monitor sales performance and product availability on GrabMart and other e-commerce platforms.
• Generate and analyze merchandising reports to track daily, weekly, and monthly sales performance.
• Coordinate with the warehouse and supply chain teams to ensure timely stock replenishment and delivery.
• Liaise with outlet operations to gather feedback and ensure alignment between online and offline merchandising.
• Handle the full procurement process including sales and purchase orders, supplier coordination, and delivery follow-ups.
• Support the execution of digital merchandising strategies to enhance customer experience and drive conversions.

Job Requirements

• Minimum 1 year of working experience in merchandising, e-commerce, or a related field.
• Diploma or Degree in Business, Marketing, Supply Chain, or a related discipline.
• Proficient in Microsoft Excel and reporting tools.
• Strong communication skills in English and Bahasa Malaysia; Mandarin is an added advantage.
• Experience with GrabMart or similar online platforms is preferred.
• Detail-oriented with strong organizational and time management skills.