E-commerce Executive

jack studio marketing sdn bhd; Port Klang; On-site; MYR 150,000 - 200,000; Full time

Job summary

A well-known marketing firm in Port Klang seeks an individual to manage online sales platforms and drive digital marketing initiatives. The ideal candidate will have a Bachelor’s degree in a related field and at least 2 years of experience in e-commerce operations. Responsibilities include maintaining product listings, planning campaigns, and ensuring customer satisfaction. Join a dynamic team and help grow our online presence.

Qualifications

• Minimum 2 years of working experience in e-commerce operations or online sales.
• Strong knowledge of online marketplaces and digital marketing tools.
• Proficient in e-commerce management systems.

Responsibilities

• Manage and oversee day-to-day operations of online sales platforms.
• Plan and execute digital marketing campaigns to drive sales.
• Monitor and analyze sales performance and customer behavior.

Skills

E-commerce operations

Digital marketing

Analytical skills

Communication skills

Microsoft Office proficiency

Education

Bachelor’s Degree/Diploma in Business, Marketing, E-Commerce

Job description

Responsibilities

• Manage and oversee day-to-day operations of online sales platforms (e.g., Shopee, Lazada, Shopify, company website).
• Upload, update, and maintain product listings, pricing, and promotions.
• Plan and execute digital marketing campaigns to drive online traffic and sales.
• Monitor, analyze, and report sales performance, customer behavior, and market trends.
• Handle customer inquiries, feedback, and after-sales support to ensure customer satisfaction.
• Coordinate with marketing, logistics, and warehouse teams for smooth order fulfillment.
• Identify new opportunities for online business growth and recommend strategies.

Requirements

• Bachelor’s Degree/Diploma in Business, Marketing, E-Commerce, or related field.
• Minimum 2 years of working experience in e-commerce operations or online sales.
• Strong knowledge of online marketplaces and digital marketing tools.
• Proficient in Microsoft Office and e-commerce management systems.
• Good analytical skills with attention to detail.
• Excellent communication skills and ability to work in a fast-paced environment.