E-Commerce Executive

Sunrise Sports Sdn Bhd; Kuala Lumpur; On-site; MYR 30,000 - 45,000; Full time

Job summary

A leading sporting goods distributor in Southeast Asia is looking for an eCommerce Executive. The role involves managing online promotional campaigns, analyzing customer insights, and enhancing user experience on the platform. Candidates should have a relevant degree and skills in Adobe Photoshop and Canva.

Qualifications

• Fresh graduate is welcome to apply.
• Good copywriting skills and teamwork ability are essential.
• Required languages: English and Malay.

Responsibilities

• Managing and executing promotional campaigns to enhance customer service.
• Conducting research on user-friendly features for the website.
• Analyzing sales insights to develop informed strategies.

Skills

Adobe Photoshop

Canva

Copywriting

Teamwork

Education

Bachelor’s Degree/Postgraduate Diploma

Job description

• Ensuring that the company achieves its targeted annual revenue and within prescribed operating expenses
• Managing and executing promotional campaigns, providing insights on customer shopping trends, ensuring excellent customer service and timely resolution of customer complaints and feedback
• Making promotional offers and displaying them appropriately on the website
• Conducting research on user-friendly features and layouts that appeal the most to customers
• Testing changes to platforms and monitoring the results
• Applying platform updates that attract and keep new customers
• Reviewing sales insights and using them to develop informed sales strategies
• Managing and executing promotional campaigns, providing insights on customer shopping trends, ensuring excellent customer service and timely resolution of customer complaints and feedback
• Working closely with warehouse teams to ensure the fulfilment of orders on time
• Analyzing and providing reports on monthly basis for product or offer
• Reviewing customers' concerns, needs and preferences to create a smooth and seamless transactional process for buying products online
• Reviewing stock levels and sales data to maintain a stable supply and demand status

Requirements:

• Candidate must possess Bachelor’s Degree/Postgraduate Diploma in relevant field.
• Required skills: Adobe Photoshop/Canva
• Candidate should have good copywriting skills and have good teamwork skills
• Required languages: English and Malay
• Fresh graduate is welcome to apply

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Sunrise Sports Sdn. Bhd. is one of the largest sporting goods distribution companies in the South East Asian region with its operational headquarters in Singapore and a network of offices, logistics centres and distribution agents in various parts of South East Asia and South Asia. The Company is the largest distribution of Badminton related in Asia representing Yonex, the most well known badminton brand in the world, with exclusive distribution rights for Singapore, Malaysia, Indonesia, Brunei, Hong Kong, Macau, India, Vietnam and Philippines.

Sunrise Sports Sdn. Bhd. is one of the largest sporting goods distribution companies in the South East Asian region with its operational headquarters in Singapore and a network of offices, logistics centres and distribution agents in various parts of South East Asia and South Asia. The Company is the largest distribution of Badminton related in Asia representing Yonex, the most well known badminton brand in the world, with exclusive distribution rights for Singapore, Malaysia, Indonesia, Brunei, Hong Kong, Macau, India, Vietnam and Philippines.

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