E-Commerce & Emerging Channels Sales Lead

Clorox Company; Kuala Lumpur; Hybrid; MYR 180,000 - 240,000; Full time

Benefits offered by this job

Health benefits

Flexible work

Half-day Fridays

Learning opportunities

Global exposure

Job summary

The Clorox Company in Kuala Lumpur is seeking an experienced E-Commerce & Emerging Channels Sales Lead to accelerate profitable growth across digital channels including e-commerce, quick commerce, social commerce, specialty retail and export markets.

You will develop and execute channel growth strategies, build strategic customer partnerships and create new routes-to-market that expand Clorox's reach beyond traditional retail. Hybrid work arrangement with on-site and remote components.

Qualifications

• 8+ years in FMCG or consumer products with commercial experience.
• Proven sales growth via E-Commerce, Modern Trade or Emerging Channels.
• Experience managing strategic customers and distributors.
• Experience developing Joint Business Plans and growth strategies.
• Strong understanding of marketplace ecosystems and omnichannel retail.
• Experience identifying new business opportunities and routes-to-market.
• College education required; degree preferred.
• Fluent written and verbal English; Mandarin & Bahasa Melayu a plus.

Responsibilities

• Lead E-Commerce & Marketplace Growth strategy and annual planning.
• Manage key marketplace partners (Shopee, Lazada, TikTok Shop).
• Drive digital shelf, content, search, availability and assortment.
• Develop new routes-to-market and emerging channel opportunities.
• Collaborate with Marketing, Supply Chain, Finance and Sales Planning.
• Deliver Net Sales, market share and profit targets.

Skills

E-commerce leadership

Channel partnerships

Digital marketplace knowledge

Strategic planning

Forecasting & analytics

English fluency

Mandarin & Bahasa Melayu

Microsoft Office

Education

College education

Degree preferred

Job description

Clorox is the place that’s committed to growth – for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive impact on consumers, communities, and teammates. Join our team. #CloroxIsThePlace

Your role at Clorox: The E-Commerce & Emerging Channels Sales Lead is responsible for accelerating profitable growth across Clorox's fastest-growing and most strategically important growth channels, including E-Commerce, Quick Commerce, Social Commerce, Specialty Retail and Export Markets. Reporting to the Sales Director MYSG, this role develops and executes channel growth strategies, builds strategic customer and distributor partnerships, and creates new routes-to-market that expand Clorox's reach beyond traditional retail channels.

As consumer shopping behavior continues to evolve rapidly, this role serves as the commercial catalyst for future growth, helping Clorox win where consumers increasingly discover, evaluate and purchase brands.

The position is responsible for developing scalable capabilities across marketplaces, quick commerce, social commerce and emerging retail models while delivering sustainable sales growth, market share gains and profitable expansion.

This role works closely with Marketing, Supply Chain, Finance, Customer Service, Sales Planning and external partners to build a connected omnichannel consumer experience and unlock new growth opportunities for the business unit.

In this role, you will:

E-Commerce & Marketplace Growth Leadership (60%)

Strategic Planning & Execution Develop and execute the E-Commerce growth strategy across marketplaces and digital retail partners. Lead annual business planning, forecasting and target delivery for E-Commerce channels. Identify channel opportunities to accelerate household penetration, distribution and category growth. Translate brand and category strategies into winning customer and platform execution plans.

Marketplace Management Own strategic relationships with key marketplace customers and e-commerce partners including Shopee, Lazada, TikTok Shop, and future digital platforms. Build and execute Joint Business Plans with key customers and channel partners. Drive digital shelf excellence across content, search visibility, product availability and assortment. Partner with e-commerce agencies to improve traffic, conversion, basket size and repeat purchase.

Performance Management Deliver Net Sales, market share, profit and growth objectives across assigned channels. Monitor business performance and develop corrective action plans where required. Drive a high-performance operating rhythm through business reviews, analytics and scorecards.

Emerging Channels & New Business Development (30%)

Route-to-Market Innovation Identify and evaluate new routes-to-market that expand Clorox's reach and consumer access. Develop commercial models for emerging channel opportunities. Build business cases and growth plans for new customers, channels and markets.

Quick Commerce & Social Commerce Develop growth partnerships with new channels (e.g. Quick Commerce operators and social commerce platforms). Partner with regional COE team to create scalable playbooks for channel development, execution and performance measurement. Partner with Marketing to unlock new consumer engagement and conversion opportunities.

Specialty Retail & Export Markets Lead commercial development of strategic export markets. Manage distributor and customer relationships across assigned territories. Support market entry and expansion opportunities through effective commercial and route-to-market planning.

Capability Building & Commercial Excellence (10%)

Capability Development Champion best practices in e-commerce, quick commerce and emerging channel management. Build organizational capability through coaching, knowledge sharing and cross-functional collaboration. Foster a culture of experimentation, fast learning and continuous improvement.

Commercial Excellence Partner with Sales Planning, Supply Chain and Finance to improve forecasting accuracy and investment effectiveness. Provide channel-specific recommendations on assortment, pricing and promotional strategies. Generate insights that improve decision making and support long-term business growth.

What we look for:

• Experience 8+ years of FMCG, consumer products or related commercial experience.
• Proven track record delivering sales growth through E-Commerce, Modern Trade, Emerging Channels or Business Development.
• Experience managing strategic customers, distributors and commercial partners.
• Experience developing and executing Joint Business Plans and channel growth strategies.
• Strong understanding of marketplace ecosystems, digital commerce and omnichannel retail environments.
• Experience identifying and commercializing new business opportunities and routes-to-market.
• College education required.
• Degree educated preferred.
• Competency in all Microsoft Office applications.
• Fluent written and verbal English required.
• Fluent verbal Mandarin & Bahasa Melayu required.
• Ability to speak dialects (Cantonese/Hokkien) language is beneficial.

Preferred Experience:

• Experience working with Shopee, Lazada, TikTok Shop, Amazon or equivalent marketplace ecosystems.
• Experience managing Quick Commerce and Social Commerce channels.
• Experience working across multiple markets.
• Experience in export market development and distributor-led business models.

Managerial Skills and Abilities MUST HAVE:

• Growth Culture Mindset- Put the Consumer First.
• Ability to Think Boldly.
• Be Curious.
• Embrace Change and Act Like an Owner.
• Eagerness to develop self and others.
• Builds great relationships internally/externally.
• Holds self and others accountable for results.
• Creates a environment which embraces continual improvement.
• Applies sound judgment and moves forward with confidence despite ambiguity.

GOOD TO HAVE:

• Translates external signals to create a vision and strategy.
• Reimagines what could be and creates a environment to achieve bigger results.
• Anticipates opportunities for change and nimble at pushing status quo.

Workplace type: Hybrid - 3 Days On-site, 2 Days WFH

Our values-based culture connects to our purpose and empowers people to be their best, professionally and personally.

We serve a diverse consumer base which is why we believe teams that reflect our consumers bring fresh perspectives, drive innovation, and help us stay attuned to the world around us.

That’s why we foster an inclusive culture where every person can feel respected, valued, and fully able to participate, and ultimately able to thrive.

Learn more.

Benefits we offer to help you be well and thrive:

• Competitive compensation
• Generous 401(k) program in the US and similar programs in international
• Health benefits and programs that support both your physical and mental well-being
• Flexible work environment, depending on your role
• Meaningful opportunities to keep learning and growing
• Half-day Fridays, depending on your location

Who we are.

We champion people to be well and thrive every single day.

We’re proud to be in every corner of homes, schools, and offices—making daily life simpler and easier through our beloved brands.

Working with us, you’ll join a team of passionate problem solvers and relentless innovators fueled by curiosity, growth, and progress.

We relish taking on new, interesting challenges that allow our people to collaborate and thrive at work.

And most importantly, we care about each other as multifaceted, whole humans.

Join us as we reimagine what’s possible and work with purpose to make a difference in the world.

This is the place where doing the right thing matters.

Doing the right thing is the compass that guides every decision we make—and we’re proud to be globally recognized and awarded for our continuous corporate responsibility efforts.

Clorox is a signatory of the United Nations Global Compact and the Ellen MacArthur Foundation's New Plastics Economy Global Commitment.

The Clorox Company and its Foundation prioritize giving back to the communities we call home and contribute millions annually in combined cash grants, product donations, and cause-marketing.

For more information, visit TheCloroxCompany.com and follow us on social media at @CloroxCo.

Our commitment to diversity, inclusion, and equal employment opportunity.

We seek out and celebrate diverse backgrounds and experiences.

We’re always looking for fresh perspectives, a desire to bring your best, and a nonstop drive to keep growing and learning.

Learn more about our Inclusion, Diversity, Equity, and Allyship (IDEA) journey here.

The Clorox Company and its subsidiaries are an EEO/AA/Minorities/Women/LGBT/Protected Veteran/Disabled employer.

Learn more to Know Your Rights.

Clorox is committed to providing reasonable accommodations for qualified applicants with disabilities and disabled veterans during the hiring and interview process.

If you need assistance or accommodations due to a disability, please contact us at [e-mail].

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