E-commerce, Asst Manager (Kids/Baby Apparel)

Randstad Malaysia; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

Randstad Malaysia seeks a proactive E-commerce Assistant Manager for a leading brand, focused on optimizing online operations and customer experience in the kids and baby segment. The role involves managing e-commerce activities, analyzing data for performance improvement, and driving marketing strategies to boost engagement and sales.

Qualifications

• 3–5 years’ experience in e-commerce operations, specifically in fashion or kids/baby-related industries.
• Familiar with e-commerce platforms.
• Excellent attention to detail and problem-solving mindset.

Responsibilities

• Manage daily e-commerce operations including order processing, inventory, and shipping.
• Support marketing initiatives and new product launches.
• Analyze sales data to identify growth opportunities.

Skills

Attention to detail

Problem-solving

Education

Bachelor Degree

Tools

E-commerce platforms (Shopee, Lazada, Tiktok, Brand DTC)

Job description

Randstad is looking for a proactive and detail-oriented E-commerce, Assistant Manager (Kids & Baby) to support and optimize the end-to-end online operations for one of the leading brand in the market. This role will play a key part in driving the daily execution of e-commerce activities, ensuring smooth operations from order management to customer experience, while maintaining a child- and parent-friendly brand identity online.

You will need to:

• Manage daily e-commerce operations including order processing, inventory, shipping, and returns.
• Support marketing initiatives, promotions, and new product launches.
• Analyze sales data, traffic, and customer behavior to identify growth opportunities and optimize performance.
• Forecast inventory needs and adjust pricing strategies to align with campaigns and market competitiveness.
• Oversee all aspects of the online store including inventory, pricing, fulfillment, inhouse livestreams, and customer service.
• Drive enhancements in platform design and functionality to improve user experience and conversion rates.
• Develop innovative marketing strategies across digital channels to boost engagement and sales.

Requirements:

• 3–5 years’ experience in e-commerce operations, preferably in fashion or kids/baby-related industries
• Familiarity with e-commerce platforms (Shopee, Lazada, Tiktok and Brand DTC)
• Excellent attention to detail and problem-solving mindset

experience

5 years

skills

no additional skills required

qualifications

no additional qualifications required

education

Bachelor Degree