E-Commerce Assistant Manager

QL Corporate Services Sdn Bhd; Selangor; On-site; MYR 30,000 - 60,000; Full time

Job summary

An innovative and dynamic company seeks an Assistant Manager for E-Commerce to lead their online business growth. This role focuses on developing strategies to enhance brand visibility and drive sales across multiple platforms, including Shopee and Tik Tok. The ideal candidate will have a strong background in e-commerce and digital marketing, with a proven track record in campaign management and data analysis. Join a forward-thinking team that values collaboration and customer engagement, and make a significant impact in a sustainable agro-food corporation committed to delivering value to its stakeholders.

Qualifications

• 3-5 years of experience in e-commerce or digital marketing.
• Strong knowledge of online marketplace operations.

Responsibilities

• Develop and implement e-commerce strategies to drive sales.
• Oversee product listings and promotional campaigns.

Skills

E-Commerce Management

Digital Marketing

Data Analytics

Campaign Planning

Problem-Solving

Education

Bachelor's Degree in Marketing or related field

Tools

Shopee

Lazada

DTC platforms

Job description

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We are looking for a dynamic and strategic Assistant Manager - E-Commerce to lead and grow the QL Day 1 Egg online business. This role will be responsible for developing and executing e-commerce strategies, managing online marketplaces, optimizing operations, and driving sales growth.

Key Responsibilities

1. E-Commerce Strategy & Execution: Develop and implement strategies to drive sales and increase brand visibility across e-commerce platforms (Shopee, Tik Tok, brand website, etc.).
2. Platform & Campaign Management: Oversee product listings, pricing strategies, promotional campaigns, and paid ads to maximize online revenue.
3. Order Fulfillment & Logistics Coordination: Work closely with the farm and third-party logistics providers to ensure timely and efficient delivery of orders.
4. Customer Engagement & Retention: Enhance customer experience through prompt support, feedback management, and loyalty programs.
5. Data Performance & Analysis: Monitor and analyze sales data, customer behavior, and market trends to optimize e-commerce performance.
6. Inventory & Supply Chain Coordination: Ensure smooth inventory management for promotions.
7. Collaboration with Internal Teams: Work closely with marketing and operations teams to align e-commerce activities with overall business goals.

Requirements

• Minimum 3-5 years of e-commerce or digital marketing working experience.
• Strong knowledge of online marketplace operations (Shopee, Lazada, DTC platforms).
• Experience in campaign planning, paid advertising, and data analytics.
• Excellent problem-solving skills and ability to work in a fast-paced environment.
• Ability to collaborate across departments and manage multiple stakeholders.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years' experience do you have as an eCommerce Manager?
• How many years of digital marketing experience do you have?
• Which of the following languages are you fluent in?

Agriculture, Forestry & Fishing More than 10,000 employees

QL Corporate Services Sdn Bhd is a member of QL Resources Berhad. QL Resources is a sustainable and scalable multinational agro-food corporation that farms and produces some of the most resource-efficient protein and food energy sources with a market capitalisation of RM14.36 billion and revenue of RM6.65 billion in FY2024. The Group has four business pillars: Integrated Livestock Farming, Marine Products Manufacturing, Palm Oil, and Clean Energy, and operates in Malaysia, Indonesia, Vietnam, and China. QL remains committed to delivering sustainable value to stakeholders.