E-Commerce Assistant / Executive

Alternative Gadget Spot (M) Sdn Bhd; Johor Bahru; On-site; MYR 150,000 - 200,000; Full time

Job summary

A leading company is seeking an E-commerce Executive to drive their online sales strategy. The successful candidate will manage product listings on various e-commerce platforms, analyze sales performance, and contribute to marketing campaigns. Proficiency in Mandarin, English, and Malay is essential, along with data analysis skills and strong problem-solving abilities.

Benefits

Performance Bonus

Yearly Salary Increment

EPF / SOCSO / PCB

Qualifications

• Proven experience in managing e-commerce platforms.
• Ability to derive actionable insights from data.
• Independence and adherence to deadlines.

Responsibilities

• Shooting products and uploading to the online platform.
• Crafting and managing product listings on e-commerce platforms.
• Analyzing sales data to ensure sales targets are met.

Skills

Proficiency in Mandarin

Proficiency in English

Proficiency in Malay

Data Analysis

Problem-Solving Skills

Communication Skills

Photo and Video Editing Knowledge

Job description

• Proficiency in Mandarin , English and Malay.
• E-commerce Platform Experience: Proven experience in managing e-commerce platforms such as Lazada, Shopee, Tik Tok and Big Seller.
• Data Analysis: Proficiency in data analysis with the ability to derive actionable insights from data.
• Language Proficiency: Excellent command of the English and Chinese language.
• Problem-Solving Skills: Strong problem-solving skills and attention to detail.
• Independence and Deadline Adherence: Ability to work independently and adhere to deadlines.
• Communication Skills: Good interpersonal and communication skills.
• Photo and Video Editing Knowledge: Basic knowledge of using photo or video editing tools such as Canva or Photoshop.
• SOP Management: Experience in following and updating SOPs to ensure consistency and efficiency in operations.

As an E-commerce Executive, you will be responsible for:

• Shooting: Shooting Product and uploading to the online platform
• Creating Product Listings: Crafting and managing product listings on various e-commerce platforms to ensure accuracy, completeness, and attractiveness.
• Sales Performance Monitoring: Analyzing sales data to identify trends, opportunities for growth, and areas for improvement, ensuring we meet our sales targets.
• Campaign and Promotion Management: Overseeing the company’s presence on e-commerce platforms, including planning and executing campaigns and promotions, and optimizing performance.
• Competitor Analysis: Monitoring competitors’ e-commerce activities, pricing strategies, and promotional efforts to identify opportunities and threats. Implementing strategies to maintain a competitive edge.
• Strategy Development: Contributing to developing e-commerce strategies and initiatives to drive business growth by evaluating market trends and consumer behaviour.
• Content Creation and Optimization: Creating and optimizing content for product descriptions.
• SOP Management: Following established Standard Operating Procedures (SOPs) and updating them as necessary to ensure efficient and effective operations.
• Customer Relationship Management: Build good relations with customers, and reply to customer messages to ensure we are giving good service and maintain our customers.
• Online Marketing: To arrange Online join campaigns to boost our company and products.
• Manage stock: Check stock quality , check stock balance and manage update online platform and place order.
• Ad-hoc Tasks: Performing other duties as assigned to support the e-commerce team, such like prepare stock for team members packing, help packing and send parcel .
• Enjoy a competitive salary of RM2,500 to RM6,000, commensurate with experience and skills.
• Enhance Mandarin language skills through regular communication and collaboration.
• Stay updated with the latest technologies, especially in communication tools like WeChat and Whatsapp.
• Performance Bonus
• Yearly Salary Increment

Additional Benefits

• EPF / SOCSO / PCB
• Performance Bonus

E-Commerce Platforms Product Management Analytics and Reporting Content Marketing Social Media Management Video Shooting E-commerce Operations Photo Editing Customer Service

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