E-Commerce Assistant

Habib Jewels; Ampang Jaya Municipal Council; On-site; MYR 20,000 - 100,000; Full time

Job summary

A leading company in the jewelry industry is seeking candidates for order processing roles in their online sales channels. Responsibilities include processing and fulfilling orders efficiently, maintaining accurate invoicing, and ensuring customer satisfaction. The ideal candidate should possess effective communication skills in both Malay and English and exhibit strong attention to detail.

Benefits

Overtime Pay

Staff Discount

Enhanced Learning Opportunities

Medical and Hospitalisation Leave

Performance Bonus

Training Provided

5 Working Days

Medical Insurance

Qualifications

• Able to communicate effectively in Bahasa Malaysia and English.
• Flexible to work on weekends and public holidays.

Responsibilities

• Responsible for order processing and fulfillment tasks for online sales.
• Ensure timely order fulfillment and adherence to handling policies.
• File invoices for submission to the Finance Department.

Skills

Effective Communication

Service Orientation

Attention to Detail

Coordinating with Others

Job description

• Able to communicate effectively and maintain rapport with managers and colleagues
• Required languages: Bahasa Malaysia and English
• Flexible to work on weekends and public holidays

To be responsible on the order processing and order fulfillment tasks of the company’s online sales channel, included but limited to HABIB e-Store, Lazada, Shopee & Zalora.

• To process orders of all online sales channel, in order to provide product picking list to Material Control (MC) team to ready the products for fulfillment purpose.
• To collect products from MC team for packing purpose and to ensure all parcels are packed in the correct order before pass to courier service providers.
• To make sure all orders has been invoiced into finance system accordingly and file the invoices in proper order for submission to Finance Department.
• To ensure all orders has been fulfilled in a timely manner and to adhere with the order handling policy on each online sales channel.
• Overtime pay
• Staff Discount
• Enhanced Learning Opportunities

Additional Benefits

• Medical and Hospitalisation Leave
• EPF / SOCSO / PCB
• Medical Insurance
• Training Provided
• 5 Working Days
• Overtime Pay
• Performance Bonus
• Staff Discount

Attention to Detail Coordinating with Others Service Orientation

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