E-Commerce Admin Assistant (Full-Time Office Job)

Pustaka Mukmin KL Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 100,000; Full time

Job summary

A growing bookshop in Kuala Lumpur is seeking a responsible Online Assistant to manage e-commerce operations and support administrative tasks. Candidates should have strong communication skills in both Bahasa Malaysia and English, and experience in e-commerce is a plus. This full-time role involves managing customer inquiries and updating online listings, suitable for detail-oriented individuals.

Qualifications

• Strong written and verbal communication in Bahasa Malaysia and English.
• Experience in e-commerce or bookstore operations is a bonus.
• Responsible, organized, and efficient.

Responsibilities

• Manage and update book listings on e-commerce platforms.
• Process orders and coordinate packing.
• Respond to customer inquiries via chat and email.

Skills

Communication

Detail-oriented

Tech-savvy

Education

Diploma, Undergraduate, SPM (only with experience)

Job description

Job Description

We are a growing bookshop looking for a responsible and detail-oriented Online Assistant to manage our e-commerce platforms and support day-to-day office operations.

Job Scope:

Update and manage book listings on EasyStore, Shopee, TikTok Shop, and Website

Process and fulfill online orders (print invoices & coordinate packing)

Chat with and reply to customer inquiries on Shopee and TikTok

Respond to customer emails in Bahasa Malaysia and English

Prepare quotations for schools, companies, or bulk purchases

Perform basic filing and administrative tasks

Help with inventory updates and stock listing coordination


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Requirements:

Able to work independently in an office environment

Strong written and verbal communication in BM and English

Tech-savvy with basic knowledge of online selling platforms (optional but preferable)

Responsible, organized, and efficient

Experience in e-commerce or bookstore operations is a bonus

Job Info & Requirement

Contract Type Full-time

Job Type Non-Executive

Experience Level < 1 year, 1-3 years

Job Categories Admin/Data Entry

Diploma, Undergraduate, SPM (only with experience)

Language Required English, Bahasa Malaysia

Nationality Preferred All Nationalities

Female Only

Own Transport None

Salary & Other benefits

RM 1,800 to RM 2,000 per month

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Pustaka Mukmin KL Sdn Bhd is a long-established bookshop based in Kuala Lumpur.