E-Business Executive cum Live Host

Tomei; Kuala Lumpur; On-site; MYR 100,000 - 150,000; Full time

Job summary

A leading jeweller in Malaysia seeks an e-commerce marketing assistant to manage online sales and marketing across platforms. Responsibilities include processing orders, maintaining product listings, and engaging with customers. Candidates should have strong analytical skills, a relevant diploma, and preferably some experience in the e-commerce field. Fresh graduates are welcome. Benefits include medical coverage, gym access, and staff purchase discounts.

Benefits

Medical

Gym access

Insurance Coverage

Staff Purchase

Sports Activity

Qualifications

• Minimum one year of working experience in e-commerce or online business.
• Ability to multitask while paying attention to details.
• Fresh graduates are encouraged to apply.

Responsibilities

• Assist in managing online sales and marketing activities.
• Process all online orders and manage existing platforms.
• Maintain communication with customers across all channels.

Skills

Analytical skills

Interpersonal communication

Microsoft Excel proficiency

Education

Diploma in e-commerce / Information Technology / Marketing / Mass Communication

Job description

Overview

Assist in managing the online sales and marketing activities for various e-commerce platforms (Shopee, Lazada, Zalora, Tiktok, etc.).

Able to use Spread Sheets or Excel (pivot tables, v-looksups, etc.) in addition to web analytics to stay organized and monitor changes in product prices, product sales and identify opportunities for improvement. Process all online orders. Manage existing platforms – listing, managing sell-out via campaigns, content optimization, and third-party engagements. Maintains conversation with customer – sales enquiries, aftersales service via all channels (live chat, email, social platforms). Ensure product listing information is consistent across all online e-commerce stores. Working with product management, sales, graphics, and other relevant departments to provide updated content for assigned accounts to be shared across e-commerce platforms. Having the ability to multitask, prioritize and successfully meet several deadlines at once while maintaining attention to detail. Providing analysis and reporting on campaign performance on a monthly basis. The ability to perform live is an added advantage.

Requirements

Minimum Diploma, Advanced / Higher/Graduate Diploma in e-commerce / Information Technology / Marketing / Mass Communication or equivalent discipline.

Strong analytical and solid understanding of e-commerce frameworks.

Minimum one (1) year of working experience in e-commerce field or online business. Candidate with live host experience is added advantage.

Able to perform multi-tasks and paying attention to details.

Proficiencies in Microsoft Excel.

Excellent interpersonal and communication skills for building relationships with different stakeholders.

Fresh graduates are encouraged to apply.

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Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?
• What\'s your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• How many years\' experience do you have as a Business Executive?
• Which of the following Microsoft Office products are you experienced with?
• How many years\' experience do you have as a Marketing and E Commerce Assistant?

About Tomei

Retail & Consumer Products 101-1,000 employees

Tomei Consolidated Berhad (692959-W) is an established jeweller since 1968 and is listed on Bursa Malaysia. We are expertise in retail and manufacturing in gold and jewellery industry, with a current network of four retail brands - Tomei, Goldheart, Le Lumiere and De Beers with a total of more than 50 branches in Malaysia.

In Tomei, pioneering in product superiority and design creativity are our leads; making sustained efforts towards brand significance to gain customer’s trust are our priority; service excellence is our passion; and developing a progressive organization with dignity is our ultimate goal. We diligently live by our core values that are accountability, team work, integrity, and passion, in making our brand timeless and trusted.

With our current expansion, we are seeking an individual who is dynamic, result-oriented, proactive, has initiative, with good analytical and interpersonal skills to be part of our team.

Perks and benefits: Medical, Sports (e.g. Gym), Insurance Coverage, Staff Purchase, Sports Activity

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