Dormitory Admin

Key Responsibilities:

• Assist the Dormitory Coordinator in daily operations, including handling visitors, conducting document audits, and resolving complaints.
• Manage administrative tasks such as tenancy agreements, LHDN stamping, and updates to the HMS system.
• Oversee move-in/out procedures, handle customer document requests, and coordinate with external agencies (e.g., Bomba, JTK, MPKU).
• Support ISO documentation, reporting (e.g., pest control, fire systems, water testing), and audit processes.
• Organize internal events (assemblies, fire drills, festive activities), prepare presentation slides, and promote events through posters.
• Supervise and guide Dormitory Wardens, including task allocation, on-the-job training, and verification of HMS data.
• Maintain proper filing systems and manage customer cash receipt records.
• Act as a liaison for customer meetings and third-party inspections.

Others:

Perform tasks assigned by the Dormitory Manager.

Authorities:

• Request overtime (OT) approval from the Dormitory Warden.
• Organize tasks for the dormitory warden.
• Authorize or decline resident event requests.

Working Experience:

Minimum 1 year of experience in administration.

Academic Qualification:

Minimum SPM qualification.

Applicable Skills & Knowledge:

• Computer literacy
• Knowledge of administrative work
• Proficiency in spoken and written Malay and English
• Good communication skills
• Customer service skills