Document Controller

Impact Business Solutions Sdn. Bhd.; Selangor; On-site; MYR 100,000 - 150,000; Full time

Job summary

A technology solutions company in Selangor seeks a Document Controller to manage the creation and maintenance of documentation. The ideal candidate has a Bachelor's degree, 1+ years of experience in documentation, and excellent communication skills in English, with Mandarin proficiency being an advantage. This role offers various benefits including medical, EPF, and recreational activities.

Benefits

Medical Benefit

Staff Recreation activities

Employee Professional Certification Program

Qualifications

• 1+ year experience as Document Controller or Technical Writer.
• Strong knowledge of software development processes and methodologies.
• Proficient in document management tools.

Responsibilities

• Create, maintain, and review technical documents.
• Manage and execute the distribution of documents.
• Review and edit documents for clarity and consistency.

Skills

Attention to detail

Technical writing

Communication skills

Document management

Adaptability

Education

Bachelor’s Degree in Office Management, Administration, Computer Science, Information Management, or Electronic Engineering

Tools

Document management tools

Markdown

Job description

Overview

Impact Business Solutions Sdn. Bhd. – Petaling

We are seeking a detail-oriented and proactive Document Controller to oversee the creation, maintenance, and accuracy of internal and external documentation. This role plays a vital part in supporting our teams by ensuring that all documents are well-organized, compliant, and easily accessible.

Responsibilities

• Document Creation & Maintenance: Create, maintain, and review technical documents, including manuals, user guides, system documentation, project documentation, reports, and forms.
• Collaborate with subject matter experts (SMEs) to gather technical information and transform it into clear and concise documentation.

• Document Organization: Establish and maintain a structured document repository, library, or wiki.
• Implement document version control to track changes and revisions.
• Categorize and organize documents for easy retrieval and access.

• Document Distribution: Manage and execute the distribution of documents to authorized personnel.
• Control access to sensitive or proprietary documents.

• Quality Assurance: Review and edit documents for clarity, consistency, and adherence to industry standards.
• Ensure that all technical documentation meets the organization’s policies, quality, and compliance standards.

• Meeting Support: Schedule project meetings, coordinate calendars, and send out meeting invitations.
• Take accurate meeting minutes and distribute them to attendees.

• Internal Support: Participate in special projects and assignments as assigned by the management, aimed at developing skills and competencies necessary for potential advancement within the organization.

Requirements

• Bachelor’s Degree in Office Management, Administration, Computer Science, Information Management, or Electronic Engineering (preferred).
• ≥1 year experience as Document Controller/Technical Writer or project documentation.
• Strong knowledge of software development processes and methodologies.
• Proficient in document management tools; familiar with Markdown, regulatory, and compliance standards.
• Excellent communication skills (written & verbal); proficiency in Mandarin is an advantage.
• Detail-oriented, adaptable, able to manage multiple projects, and work independently or in a team.
• Willing to travel as required.
• EPF, SOCSO, EIS; Medical Benefit; Staff Recreation activities; Employee Professional Certification Program.