Doctor's Personal Assistant

Kempas Views; Johor Bahru; On-site; MYR 20,000 - 100,000; Full time

Job summary

An established industry player is seeking both fresh graduates and experienced candidates for a vital role in patient scheduling and clinical assistance. This position offers an opportunity to contribute to a healthcare environment by coordinating appointments, assisting patients, and managing administrative tasks. Ideal candidates will possess strong organizational and communication skills, with a commitment to maintaining confidentiality. Join a dynamic team and make a difference in patient care while enjoying normal working hours from Monday to Friday. If you are ready to embark on a rewarding career in healthcare, this opportunity is perfect for you.

Qualifications

• SPM or higher is required for this position.
• Strong organizational and communication skills are essential.

Responsibilities

• Coordinate patient appointments and manage scheduling efficiently.
• Assist with patient intake and basic clinical duties as needed.

Skills

Organizational skills

Time-management skills

IT skills

Communication skills

Interpersonal skills

Confidentiality

Education

SPM (Sijil Pelajaran Malaysia) or equivalent

Job description

Add expected salary to your profile for insights.

Open to Both Fresh Graduates and Experienced Candidates!

(Salary range is dependent on level of experience.)

Normal working hours: 9:00 am – 5:00 pm, Monday-Friday.

Key Responsibilities:

Scheduling & Appointment Management:

1. Coordinate patient appointments, ensuring an efficient and organized schedule for the doctor.
2. Handle cancellations, rescheduling, and reminders to optimize the doctor’s availability.
3. Prioritize appointments based on urgency and patient needs.
4. Answer phone calls, emails, and messages from patients regarding appointments, treatments, and follow-up inquiries.
5. Provide general information to patients about procedures, treatments, and preparation instructions for their visits.

Clinical Assistance (As needed):

1. Assist with patient intake and basic clinical duties, such as preparing exam rooms and taking vital signs (depending on the medical practice).
2. Help maintain the cleanliness and organization of the office or treatment area.

Other Administrative Tasks:

1. Assist with general administrative duties as required, such as typing reports, making photocopies, and handling various correspondence.
2. Provide any additional support to the doctor as needed.

Required Skills & Qualifications:

Education: SPM (Sijil Pelajaran Malaysia) or equivalent, or higher.

Skills:

1. Strong organizational and time-management skills.
2. The candidate must have strong IT skills.
3. Excellent communication (written and verbal) and interpersonal skills.
4. MUST be able to speak and write in English.
5. Ability to maintain confidentiality and exercise discretion with sensitive information.

How do your skills match this job?

Your application will include the following questions:

• What's your expected monthly basic salary?
• Which of the following types of qualifications do you have?
• Which of the following languages are you fluent in?
• Are you willing to undergo a pre-employment background check?
• How much notice are you required to give your current employer?
• How would you rate your English language skills?
• Are you willing to undergo a pre-employment medical check?