Discovery & Deal Development Specialist (Contract)

CelcomDigi Berhad; Petaling Jaya; On-site; MYR 90,000 - 130,000; Part time

Job summary

CelcomDigi Berhad is seeking a Discovery & Deal Development Specialist on a 24-month outsourced contract in Malaysia. The role focuses on embedding structured discovery practices, enabling teams to understand customer needs and shape high-value deals.

You will lead discovery workshops, leverage tools, and translate insights into scalable deal strategies. Responsibilities include developing discovery playbooks, enhancing engagement quality, and tracking impact on pipeline growth and win rates

Qualifications

• Bachelor’s or Master’s degree in Business, Technology, Engineering, or related field.
• Certifications in Design Thinking, Consulting, CX are an added advantage.
• Exposure to AI-powered sales tools or digital platforms is a plus.
• Strong experience in consulting, pre-sales, enterprise sales, or solutioning roles.
• Experience facilitating discovery workshops, design thinking sessions, or strategic client engagements.
• Experience in shaping deals, influencing pipeline, or improving win rates.

Responsibilities

• Develop and standardise discovery frameworks, playbooks, and toolkits for structured customer engagement.
• Lead selected high-value discovery workshops for key accounts and translate insights into value propositions.
• Translate insights into repeatable approaches and measure impact on pipeline growth, deal quality, and win rates.

Skills

Discovery facilitation

Cross-functional influence

Executive engagement

Storytelling & communication

Deal strategy & pipeline

AI tools exposure

Education

Bachelor’s or Master’s degree in Business, Technology, Engineering, or related field

Tools

AI-powered sales tools

Job description

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Discovery & Deal Development Specialist (Contract)

Date: 20 Aug 2026

Employment Type: Outsource

Description:

Job Description

This role drives business growth by embedding structured discovery practices across Enterprise Business (EB), enabling teams to better understand customer needs and shape stronger, higher-value deals. The focus is to improve pipeline quality, deal progression, and win rates through effective customer engagement, while leveraging business enablement tools.

Responsibilities

Discovery Practices & Tools

• Develop and standardise discovery frameworks, playbooks, and toolkits for structured customer engagement.
• Leverage tools to enhance customer insights, improve engagement quality, and drive better deal outcomes.
• Embed structured discovery practices into day-to-day deal development workflows so frontliners can run effective discovery session independently.

Strategic Deal Engagement

• Lead selected high-value discovery workshops for key accounts.
• Use insights from business enablement tools to enrich customer understanding, identify opportunities, and strengthen value propositions.
• Translate customer challenges into clear problem statements, value drivers, and solution pathways.

Scaling & Business Impact

• Translate insights into repeatable approaches and best practices for scaling across EB.
• Track impact through measurable outcomes (pipeline growth and deal quality, win rate improvement, adoption of structured discovery practices).
• Establish clear linkage between customer engagement quality and revenue performance.

Requirements

• This role is under a 24-month 3rd party outsourced contract.
• Bachelor’s or Master’s degree in Business, Technology, Engineering, or related field.
• Certifications in Design Thinking, Consulting, CX are an added advantage.
• Exposure to AI-powered sales tools or digital platforms is a plus.
• Strong experience in consulting, pre-sales, enterprise sales, or solutioning roles.
• Experience facilitating discovery workshops, design thinking sessions, or strategic client engagements.
• Experience in shaping deals, influencing pipeline, or improving win rates.
• Experience working with enterprise or public sector clients, preferably in technology, telco, or digital solutions.
• Strong commercial and deal understanding.
• Discovery facilitation & problem structuring.
• Experience engaging senior stakeholders.
• Ability to influence cross-functional teams.
• Exceptional communication, storytelling, and facilitation skills.

Next Steps

Thank you for taking the first step towards joining our team at CelcomDigi!

At CelcomDigi, we aspire to Malaysia’s leading telco-tech company — the nation’s digital growth engine — powering transformation through 5G, AI, and innovation that impacts over 20 million customers.Here, your role goes beyond work. It’s about enabling businesses to thrive, connecting communities, and advancing society, as we build a brand rooted in trust, reliability and customer excellence.Aligned with our employer value proposition, Grow with Purpose. Build with Trust, you’ll have the opportunity to innovate responsibly and create digital solutions that truly make a difference.If you're driven, future focused, and ready to be part of something bigger, we want you on our team.

Let’s advance and inspire Malaysia together! #WeAreCelcomDigi

CelcomDigi is an equal opportunity employer, and committed to promote employment practices that are transparent, objective and fair.