Director, Supply Chain

Park Place Technologies; Shah Alam; Hybrid; MYR 300,000 - 600,000; Full time

Job summary

Park Place Technologies seeks a Director of Supply Chain to lead transformational initiatives across planning, procurement, inventory, and warehousing. The role partners with regional and global leaders to optimize processes, data, and systems while delivering best-in-class service and cost efficiency.

Ideal candidates bring a strong track record in cross-functional leadership, global supply chain strategy, and experience with ERP platforms and analytics to drive performance and SLA adherence.

Qualifications

• 10 years’ of related experience.
• 8+ years’ leadership experience.
• Knowledge and understanding of Supply Chain concepts and application.
• Strong analytical, financial, planning and organizational skills.
• Proven track record of leading business or systems transformation and change management at scale.
• Demonstrated ability to lead, influence and collaborate across functions and geographies with a global mindset.

Responsibilities

• Lead supply chain transformation by defining and driving the modernization roadmap across systems, data, and processes, including the rollout, adoption, optimization, and performance management of Microsoft Dynamics 365 (D-365), Prophet, ServicePath, ServiceNow, BI reporting, and related tools.
• Build strong cross-functional partnerships with Service Delivery, Sales, Customer Success, Field Engineering, Finance, and Product to align supply chain priorities with broader business goals.
• Apply a global mindset by aligning regional execution to a unified global supply chain strategy and sharing best practices across regions.
• Lead materials planning, procurement, and inventory management to ensure planning accuracy, timely purchase order issuance, localized inventory availability, and continuity of supply.
• Manage the procurement team and supplier network to secure material flow at the best total cost, balancing regional sourcing needs with a global perspective.
• Maintain strong supplier relationships to confirm shipping schedules, monitor open purchase orders, and ensure on-time delivery performance.
• Oversee warehousing, storage, and freight operations across the region, including site setup as needed, budget alignment, and inbound/outbound cost management in line with customer expectations.
• Drive inventory performance at the part-number level, including tracking, reporting, lifecycle management, alternates, scrapping, LOCOM, and related KPIs.

Skills

Leadership

Supply chain

Analytical

Financial planning

Cross-functional collaboration

Global mindset

Tools

Microsoft Dynamics 365

ServiceNow

ServicePath

BI reporting

ERP/forecasting tools

Job description

• Hybrid
• Supply Chain
• Full-Time
• Requisition #: DIREC006570

Description

Director, Supply Chain

The Director, Supply Chain is a highly visible leadership role responsible for optimizing planning, procurement, inventory management, quality/testing, and warehousing across the business unit to meet SLAs. Operating with a global mindset, this role partners with regional and global leaders and cross-functional teams to drive supply chain performance. As a transformation leader, the Director modernizes systems, data, and processes while building a connected, scalable operating model. Success is defined by maximizing part availability and meeting customer expectations for time, quality, and cost efficiency to deliver best-in-class results.

Responsibilities:

• Lead supply chain transformation by defining and driving the modernization roadmap across systems, data, and processes, including the rollout, adoption, optimization, and performance management of Microsoft Dynamics 365 (D-365), Prophet, ServicePath, ServiceNow, BI reporting, and related tools.
• Build strong cross-functional partnerships with Service Delivery, Sales, Customer Success, Field Engineering, Finance, and Product to align supply chain priorities with broader business goals.
• Apply a global mindset by aligning regional execution to a unified global supply chain strategy and sharing best practices across regions.
• Lead materials planning, procurement, and inventory management to ensure planning accuracy, timely purchase order issuance, localized inventory availability, and continuity of supply.
• Manage the procurement team and supplier network to secure material flow at the best total cost, balancing regional sourcing needs with a global perspective.
• Maintain strong supplier relationships to confirm shipping schedules, monitor open purchase orders, and ensure on-time delivery performance.
• Oversee warehousing, storage, and freight operations across the region, including site setup as needed, budget alignment, and inbound/outbound cost management in line with customer expectations.
• Drive inventory performance at the part-number level, including tracking, reporting, lifecycle management, alternates, scrapping, LOCOM, and related KPIs.
• Ensure quality and continuous improvement across the business unit, including readiness to meet SLA commitments and support pursuit drills.
• Analyze the impact of new product introductions on planning processes, warehouse capabilities, and systems readiness.
• Maintain accurate planning, purchase order, and shipment tracking records within D-365 or other designated systems, and provide regional supply status updates as needed.
• Proactively identify and communicate material availability risks, including impacts to existing operations and new customer opportunities.
• Partner with demand planning teams to ensure inventory is stocked appropriately to meet service requirements.
• Manage performance against key operational metrics, including part availability for Severity 1 incidents, regional drop ship performance, CSAT, and other agreed business KPIs.
• Provide effective leadership for the team through coaching, regular feedback, performance management, and ongoing 1:1 development.
• Maintain working knowledge of regional import/export requirements and leverage internal expertise when needed.
• Participate in leadership meetings and other assigned duties in support of business objectives.
• Ensure effective out-of-hours coverage for the business unit
• Other duties as assigned.

Requirements:

• 10 years’ of related experience.
• 8+ years’ leadership experience.
• Knowledge and understanding of Supply Chain concepts and application.
• Strong analytical, financial, planning and organizational skills.
• Proven track record of leading business or systems transformation and change management at scale.
• Demonstrated ability to lead, influence and collaborate across functions and geographies with a global mindset.
• Flexibility for international travel is required to establish the global supply base.
• Proficient in Microsoft Office; experience with enterprise platforms such as Microsoft Dynamics 365 (D-365), ServiceNow, ServicePath or comparable ERP, CRM and forecasting tools.