Director of Operations

Hyatt Regency; West Coast Division; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading hotel chain in Malaysia is seeking a Director of Operations to oversee the Food & Beverage and Rooms Division. This role involves ensuring smooth operations aligned with corporate strategies and brand standards, while delivering exceptional guest experiences. The ideal candidate should have 2 years of relevant experience and strong leadership skills.

Qualifications

• A university degree or diploma in Hospitality or Tourism management is advantageous.
• 2 years’ work experience in a similar capacity.
• Excellent problem solving, administrative and interpersonal skills are a must.
• Strong leadership skills with good command of verbal and written communication skills.
• Attention to detail, planning and effective organizational ability.
• Good knowledge of computer skills.
• Excellent customer service and entrepreneurial mindset.

Responsibilities

• Oversee both Food & Beverage and Rooms Division.
• Ensure the smooth running of operations in line with corporate strategies and brand standards.
• Deliver exceptional experiences for guests, team members, and owners.

Job description

Organization – Hyatt Regency Kinabalu

At Hyatt, we believe in the power of belonging. We turn trips into journeys, encounters into experiences and jobs into careers. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care. Join us:

Director of Operations

The Director of Operations will be overseeing both the Food & Beverage and Rooms Division, ensuring the smooth running of its operation in line with Hyatt International's Corporate Strategies and brand standards. This role is critical in delivering exceptional experiences for guests, team members, and owners. The ideal candidate will possess in-depth operational expertise, with a strong background in Culinary and Food & Beverage management.

With us, you’ll discover a career you didn’t know existed.

Qualifications

• A university degree or diploma in Hospitality or Tourism management is advantageous.
• 2 years’ work experience in a similar capacity.
• Excellent problem solving, administrative and interpersonal skills are a must.
• Strong leadership skills with good command of verbal and written communication skills.
• Attention to detail, planning and effective organizational ability.
• Good knowledge of computer skills.
• Excellent customer service and entrepreneurial mindset.