Director Group Digital Product

DKSH Group; Kuala Lumpur; On-site; MYR 80,000 - 120,000; Full time

Job summary

An established industry player seeks a Director of Group Digital Product to lead innovative digital product development. In this pivotal role, you will drive B2B and B2C e-commerce initiatives, ensuring seamless integration and enhanced user experiences. Collaborate with cross-functional teams to deliver scalable solutions that meet market demands. Your expertise in product and project management, combined with a strong analytical mindset, will be key in navigating the fast-paced digital landscape. Join a dynamic team dedicated to fostering innovation and achieving measurable results in a thriving environment.

Qualifications

• 10-12 years of experience in digital products/platform domain and e-commerce.
• Strong understanding of e-commerce site development across Asia.

Responsibilities

• Lead B2B global product and platform development.
• Drive product development through data and analyzed insights.
• Support learning and development of team members.

Skills

E-Commerce Development

Product Management

Project Management

Data Analysis

Vendor Management

Communication Skills

Customer Service Orientation

Problem Solving

Design Thinking

Team Collaboration

Education

Bachelor's Degree in Computer Science

MBA or Master's Degree

Tools

SAP

Job description

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Title: Director Group Digital Product

Location:

Kuala Lumpur, MY, MY

Global Business Unit: OTH

Job Function: Information Technology

Requisition Number: 180774

Description:

General responsibilities

• Lead and own the B2B global product and platform development and be accountable for the deliverables and roll-out.
• Solving complex business problems into simplified workable solutions.
• Develop detailed specifications to be clearly understood by all stakeholders.
• Work closely with the Digital Operation Manager in all countries to ensure continual smooth integration for new stores online and daily operation activities.
• Continuously identify ways to digitalize operational process and approach problem solving as a way of delivering product value.
• Continue to develop the B2C e-commerce platform for specific Business Unit to elevate user’s platform experience and offer optimal user interface and design.
• Support Business with digitally enabled platforms that is dynamic in nature and that can be scaled for long term usability and sustainability.
• Problem solve and drive product development though data and analysed insights. Knowledge in Design Thinking process is key for this role.
• Has sound technical understanding and business knowledge is able to drive scalable product development and ability to challenge the limitation and scope of work with the development team.
• Able to work under tight deadlines and excellent in time and resource management to deliver quality and measurable product value.

Leadership responsibilities

• Drive and support the learning and development of team members in Group Digital Product and DKSH core behaviors to achieve team and function goals.
• Promote continuous self-learning and improvement in Group Digital Product to foster innovation and personal growth.
• Effectively interface and coordinate between country colleagues from different functions and external stakeholders (eg vendors, clients and end users).

Job requirements

• Strong understanding of e-commerce site development landscape and operations across Asia
• Strong product and project management skills
• Basic knowledge of SAP (nice-to-have)
• Fluency in English and local Asian language
• Excellent communication skill
• High customer service mindset and orientation
• Ability to work in a fast-moving environment
• Comfortable managing a lot of data and multiple stakeholders to drive results
• Vendor management
• A team player and driven to deliver results
• Highly analytical and able to derive insights from available data
• Self-motivated and driven to deliver measurable results.

Education and Work experience

• A bachelor’s degree (MBA or Master’s degree preferred) in Computer Science, Information Technology, Business Administration or a related field.
• A minimum of 10 to 12 years of strong working experience in digital products/platform domain and in e-commerce space within an Asian context. The candidate should have also experience in successfully rolling out at least one digital product or platform.