Direct Channel Sales Executive (1 Year Contract)

DHL eCommerce; Puchong; On-site; MYR 36,000 - 60,000; Full time

Job summary

A leading company in eCommerce is seeking a Direct Channel Sales Executive to build and manage a sales funnel for micro-SMEs, aiming to enhance customer acquisition and retention. The role involves collaboration with marketing agencies and internal teams to drive revenue growth and optimize customer experiences. Ideal candidates will have a background in digital marketing and be open to fresh graduates.

Qualifications

• Ability to manage sales pipelines and customer acquisition.
• Experience in performance marketing and digital sales is advantageous.
• Open to fresh graduates.

Responsibilities

• Develop and implement a sales funnel targeting micro-SME customers.
• Achieve sales targets through online campaigns and customer retention.
• Work with internal teams to support customer business needs.

Skills

Sales pipeline management

Lead generation

Customer acquisition

Market data analysis

Digital marketing strategies

Content creation

Performance marketing

Education

Bachelor’s degree in Digital Marketing or related field

Job description

We are currently seeking a Direct Channel Sales Executive (1 Year Contract) to join DHL eCommerce Malaysia!

The Direct Channel Sales Executive (1 Year Contract) will be responsible to establish and manage a dedicated sales funnel for micro-SME’s and online senders, driving customer acquisition, engagement, and retention within this high-potential segment. The role aims to drive revenue growth and enhance customer satisfaction.

Essential Duties and Responsibilities

Sales Funnel Development

• Design and implement an automated sales funnel targeting micro-SME customers, including customers acquisition, conversion and retention.
• This person also needs to work together with marketing agency and come out with advertisement.

Revenue Growth

• Achieve and exceed sales targets by executing online campaigns and optimizing customer conversion and retention.

Account Management

• Work closely with internal teams, including marketing, operations, and customer service, to attend to customers' enquiries and support the customers for their business needs.
• Conduct outbound calls to potential customers

Reporting and Performance Tracking

• Maintain records of sales activities, customer interactions, and performance metrics to track progress and for decision making.
• Identify opportunities to enhance the sales process and improve customer experiences, contributing to the long-term growth and sustainability for the segment.

Desired Skills / Qualifications

• Able to manage sales pipelines, lead generation, and customer acquisition.
• Ability to gather and analyze market data, customer feedback, and sales metrics to refine strategies and improve performance.
• Understanding of digital marketing strategies, including defining target audiences, setting campaign objectives, and creating effective messaging.
• Knowledge of creating engaging content, such as blogs, videos, and email campaigns, to drive traffic and generate leads.
• Ability to interpret data and apply insights to optimize campaigns and sales funnels for better conversion rates.
• Experience in performance marketing, online sales or digital sales would be advantage
• Bachelor’s degree in Digital Marketing, or a related field.
• Open to Fresh Graduates