Direct Channel Sales Executive

DHL Germany; Puchong; On-site; MYR 36,000 - 48,000; Full time

Job summary

A leading logistics company in Malaysia is seeking a Direct Channel Sales Executive to manage a dedicated sales funnel for micro-SMEs. The role focuses on driving customer acquisition and retention. Candidates should possess a Bachelor's degree in a related field and have at least one year of sales experience. This position offers opportunities to collaborate across teams and contribute to revenue growth.

Qualifications

• Experience in managing sales pipelines, lead generation, and customer acquisition.
• Ability to gather and analyze market data, customer feedback, and sales metrics.
• Understanding of digital marketing strategies and creating effective messaging.
• Knowledge of creating engaging content for various platforms.
• Ability to interpret data to optimize campaigns.

Responsibilities

• Design and implement an automated sales funnel targeting micro-SME customers.
• Achieve sales targets by executing online campaigns.
• Work closely with internal teams to address customer enquiries.
• Maintain records of sales activities and customer interactions.
• Identify opportunities to enhance the sales process.

Skills

Sales pipeline management

Market data analysis

Digital marketing strategies

Content creation

Data interpretation

Education

Bachelor's degree in business administration, Marketing, or a related field

Job description

We are currently seeking a Direct Channel Sales Executive to join DHL eCommerce Malaysia!

The Direct Channel Sales Executive will be responsible to establish and manage a dedicated sales funnel for micro-SME’s and online senders, driving customer acquisition, engagement, and retention within this high-potential segment. The role aims to drive revenue growth and enhance customer satisfaction.

Essential Duties and Responsibilities

Sales Funnel Development

·Design and implement an automated sales funnel targeting micro-SME customers, including customers acquisition, conversion and retention.

Revenue Growth

·Achieve and exceed sales targets by executing online campaigns and optimizing customer conversion and retention.

Account Management

·Work closely with internal teams, including marketing, operations, and customer service, to attend to customers' enquiries and support the customers for their business needs.

Reporting and Performance Tracking

·Maintain records of sales activities, customer interactions, and performance metrics to track progress and for decision making.

·Identify opportunities to enhance the sales process and improve customer experiences, contributing to the long-term growth and sustainability for the segment.

Desired Skills / Qualifications

·Experience in managing sales pipelines, lead generation, and customer acquisition.

·Ability to gather and analyze market data, customer feedback, and sales metrics to refine strategies and improve performance.

·Understanding of digital marketing strategies, including defining target audiences, setting campaign objectives, and creating effective messaging.

·Knowledge of creating engaging content, such as blogs, videos, and email campaigns, to drive traffic and generate leads.

·Ability to interpret data and apply insights to optimize campaigns and sales funnels for better conversion rates.

·Bachelor’s degree in business administration, Marketing, or a related field.

·Minimum 1 year of experience in sales, preferably in a direct channel