Digital Solutions Architect, Greater Asia

Baxter International Inc.; Petaling Jaya; On-site; MYR 120,000 - 180,000; Full time

Job summary

Baxter International Inc. in Asia-Pacific seeks a Digital Solutions Engineer for Greater Asia.

You will provide advanced technical support and lead complex, multi-component Baxter Digital solutions with authorized distributors, ensuring compliance with Baxter standards and global governance. As the regional escalation point, you will guide solution design, qualification, and implementation plans, collaborating with distributors, country teams, and global IT and cybersecurity groups to deliver

Qualifications

• Bachelor’s degree in computer science, information technology, engineering, or a related discipline; an advanced degree or relevant professional certifications are preferred.
• Substantial progressive experience in healthcare technology, including senior-level accountability for complex, business-critical programs across multiple Greater Asia markets.
• Demonstrated success enabling and governing distributors, channel partners, or third-party service organizations, including setting technical expectations, assessing capability and readiness, and driving sustained performance improvement.
• Proven ability to provide senior technical leadership across Greater Asia, represent regional requirements within an International organization, and influence country, regional, and global stakeholders in a complex matrix environment without relying on direct reporting authority.
• Recognized expertise in healthcare digital solution architecture and information ecosystems, including clinical workflows, EMR platforms, HL7 and FHIR interoperability, application integration, infrastructure, cloud or hybrid environments, and enterprise deployment models.

Responsibilities

• Act as the Greater Asia technical authority and escalation point for Baxter Digital solutions delivered and supported through authorized distributors.
• Provide technical leadership for complex distributor-led opportunities, including solution qualification, solution architecture, EMR integration, interoperability standards such as HL7 and FHIR, middleware, server and network infrastructure, wired and wireless connectivity, cybersecurity, data privacy, deployment readiness, and support-model assessment.
• Establish, communicate, and govern Greater Asia technical standards, implementation methods, documentation requirements, and support expectations in alignment with the International Digital Service organization, Baxter global product requirements, and applicable regional quality, cybersecurity, data privacy, and regulatory requirements.
• Assess distributor technical capability and readiness; identify gaps and define enablement, training, certification, and improvement plans with the relevant Baxter stakeholders.
• Coach and enable distributor technical teams to independently design, deploy, maintain, and troubleshoot Baxter Digital solutions within their authorized scope.
• Lead technical reviews for complex or high-risk implementations and recommend approval, remediation, escalation, or exception handling based on documented evidence and Baxter requirements.
• Coordinate resolution of critical technical issues across distributors, country teams, Regional Service, Product, Information Technology, Cybersecurity, Quality, Regulatory, and global support organizations.
• Support Commercial teams and distributors during strategic customer engagements by translating technical requirements, risks, dependencies, and solution options into clear business terms.
• Monitor distributor support performance, recurring technical issues, implementation quality, capability gaps, and customer-impacting risks; use the findings to drive corrective and preventive actions.
• Capture Greater Asia customer, distributor, service, and market requirements and provide structured input to the International Digital Service organization and global product, service, and digital roadmaps.
• Maintain effective communication with Greater Asia leadership, the International Digital Service organization, and relevant internal and external stakeholders regarding material opportunities, implementation progress, achievement of agreed goals, technical risks, critical dependencies, obstacles, escalations, decisions required, and corrective actions.
• Promote consistent knowledge management and reuse of technical solutions, lessons learned, service documentation, and troubleshooting practices across the Greater Asia distributor network.

Skills

Technical leadership

Distributors governance

Healthcare digital solutions

Architecture experience

Education

Bachelor’s degree in CS/IT/engineering

Tools

HL7

FHIR

EMR integration

Job description

Baxter International Inc. in Asia-Pacific seeks a Digital Solutions Engineer for Greater Asia.

You will provide advanced technical support and lead complex, multi-component Baxter Digital solutions with authorized distributors, ensuring compliance with Baxter standards and global governance. As the regional escalation point, you will guide solution design, qualification, and implementation plans, collaborating with distributors, country teams, and global IT and cybersecurity groups to deliver